Senior UX Researcher

| Peninsula
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Who We Are

Verkada is the leading physical security platform to protect people, assets and privacy. Designed with simplicity in mind, Verkada’s five product lines - video security cameras, access control, environmental sensors, alarms and visitor management - provide seamless visibility through an integrated secure cloud-based software platform. Over 9,700+ organizations worldwide trust Verkada as their physical security layer for easier management, frictionless scalability and cutting-edge innovation.


Verkada is seeking a UX Research leader to spearhead the foundations of user research and develop an internalized customer voice within our organization. You will be establishing research methodologies and collaborating cross-functionally within our organization to communicate key findings on user needs. We are looking for a driven, self-sufficient leader who has the ability and desire to take full ownership over user research to effectively steer Verkada's cutting-edge product innovation.

Requirements

  • 3+ years of end-to-end UX research experience
  • Interest in collaborating with stakeholders across our entire organization to elevate understanding of user research
  • Ability to take initiative, implement the foundations of UX research
  • Creative storytelling ability
  • Bachelor's degree in design-related field

Responsibilities

  • Define research objectives and create proposals for product teams
  • Create personas for our customer-base
  • Set up customer reviews for prototypes and new features
  • Implement methods to gather information on customer needs (usability testing, surveys, field research, etc.)
  • Establish methods you deem impactful for gathering customer feedback for specific products and features
  • Present findings to the rest of design team
  • Evangelize key insights across the rest of our organization

Perks & Benefits

  • Generous company paid medical, dental & vision insurance coverage 
  • Unlimited paid time off & 11 companywide paid holidays 
  • Wellness allowance 
  • Commuter benefits 
  • Healthy lunches and dinners provided daily
  • Paid parental leave policy & fertility benefits

Verkada is an equal opportunity employer. We strive to be a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is support for members and allies of our internal communities like Women at Verkada, Pride at Verkada, Multicultural at Verkada and Parents at Verkada.


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Technology we use

  • Engineering
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • CaffeFrameworks
    • TensorFlowFrameworks
    • MongoDBDatabases

An Insider's view of Verkada Inc

How does the company support your career growth?

Verkada is a company with a lot of opportunity and challenges waiting to be tackled. It really is a place where you get to "create your own destiny" while being a part of something great.

Kris Gonzalez

Lead Technical Recruiter

What are Verkada Inc Perks + Benefits

Verkada Inc Benefits Overview

As an organization, one of our top priorities is to maintain the health and wellbeing of our employees and their families. We offer flexible PTO, catered lunch and dinner every day, commuter benefits, comprehensive medical, dental, and vision coverage, wellness benefits, paid parental leave, fun celebrations, and more!

Culture
Volunteer in local community
Partners with nonprofits
Throughout the year we partner with different nonprofits and use our proceeds from internal fundraisers to support their causes.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Diversity
Documented equal pay policy
Mandated unconscious bias training
Twice a year we hold a mandatory unconscious bias training for all employees to strengthen our culture and reaffirm our commitment to diversity.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
We offer three different ERGs and will continue to add more as we the company continues to grow.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend

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