Design Sales Associate

Posted Yesterday
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Lutherville-Timonium, MD, USA
In-Office
Entry level
Professional Services • Real Estate • Retail
The Role
The Design Sales Associate will sell flooring products, assist customers with selections, provide exceptional service, and manage project coordination and client relationships.
Summary Generated by Built In

Description


At Floors Etc., you won’t just find a job — you’ll build a career in an environment that encourages growth, learning, and professional development. Our team takes pride in helping customers create beautiful homes and businesses through exceptional flooring solutions and customer service.

You’ll have the opportunity to learn from some of the best in the industry while contributing to projects featured in some of the most prestigious residential and commercial spaces throughout Maryland and Virginia.

If you are passionate about design, sales, and customer relationships, this may be the opportunity for you.

Do you have these qualifications? if so, this job may be for you!

· Ability to read and understand plans

· Proficient with Microsoft Office, RFMS or other estimating software

· Strong technical knowledge of flooring

Responsibilities of the Design Sales Associate include:


  • Sell flooring products and installation services 
  • Assist customers with flooring selections by explaining product features, benefits, and warranties 
  • Provide exceptional customer service throughout the entire project lifecycle 
  • Meet with clients in the showroom and at job sites as needed 
  • Coordinate job measures and estimates 
  • Prepare proposals, quotes, and sales orders 
  • Work closely with administrative staff to coordinate work orders, scheduling, and project timelines 
  • Monitor projects through completion and follow up with customers after installation 
  • Visit job sites to help ensure installations run smoothly 
  • Coordinate with accounting to ensure timely collection of payments 
  • Build and maintain strong client relationships 
  • Network and collaborate effectively with team members across departments 
  • Utilize company software and databases to research product availability and process orders 
  • Respond promptly and professionally to customer inquiries and concerns 
  • Meet or exceed established sales goals and performance metrics 
  • Stay current on product knowledge, industry trends, and new flooring solutions

Requirements

  Qualifications 

  • Ability to read and understand blueprints and project plans 
  • Proficiency with Microsoft Office and RFMS or similar estimating software 
  • Strong technical knowledge of flooring products and installation methods 
  • Strong communication and interpersonal skills 
  • Excellent customer service and relationship-building abilities 
  • Good organizational and project coordination skills 
  • Strong computer skills and attention to detail 
  • Good color, design, and product coordination sense 
  • Ability to multitask and manage multiple projects simultaneously

Preferred Qualifications
  • Previous flooring industry experience 
  • Project management experience 
  • Sales experience in flooring, interiors, construction, or related industries

Why Join Floors Etc.?
  • Competitive compensation with commission opportunities 
  • Career growth and advancement opportunities 
  • Collaborative and supportive team environment 
  • Exposure to high-end residential and commercial projects 
  • Opportunity to work with industry-leading products and professionals

Skills Required

  • Ability to read and understand blueprints and project plans
  • Proficiency with Microsoft Office and RFMS or similar estimating software
  • Strong technical knowledge of flooring products and installation methods
  • Strong communication and interpersonal skills
  • Excellent customer service and relationship-building abilities
  • Good organizational and project coordination skills
  • Strong computer skills and attention to detail
  • Good color, design, and product coordination sense
  • Ability to multitask and manage multiple projects simultaneously
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The Company
80 Employees
Year Founded: 1890

What We Do

Floors Etc. is a full-service flooring company offering a comprehensive range of products and services, including carpet, hardwood, tile, and vinyl, with design consultations, project management, and installation for residential and commercial clients. Their promise guarantees comprehensive care from showroom to installation and beyond.

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