Design Director, Brand Creative

Our Mission

Prose is truly custom hair and skin care made-to-order—just for you. Our line of custom products are made by an in-house, Paris-based R&D team of gifted chemists who combine natural ingredients in innovative ways alongside dermatologists, giving consumers clean skin care, hair care and impeccable results.

At the heart of Prose’s success is Singular, its proprietary AI-powered beauty-tech platform, which has revolutionized personalized beauty at scale. Marrying a technology-driven approach with an apothecary-style concept, all Prose hair and skin care products are personalized to your one-of-a-kind hair, skin, goals and environment.

We’re a company that wants to change beauty practices, so we’re changing the way beauty companies practice. As a certified B Corporation, a Public Benefit Corporation and Climate Neutral, we’re proving that good business is always sustainable. With Prose, there’s nothing sacrificed to bring you great products—not trees, materials, wages, or performance.

• Founded in 2017, with hubs in Paris, New York, and Los Angeles

• 10M+ consultations completed

• 2M customers and 350K active subscribers

• 21M custom products made, with 1M+ unique formulas

• 350+ team members across disciplines

• $600M+ in lifetime sales, with $165M+ revenue in 2024

• Profitable since 2024

Discover our Company Culture on Welcome to the Jungle here

Discover our Company Mission & Vision in video here

Our Mission

Prose is truly custom hair and skin care made-to-order—just for you. Our line of custom products are made by an in-house, Paris-based R&D team of gifted chemists who combine natural ingredients in innovative ways alongside dermatologists, giving consumers clean skin care, hair care and impeccable results. 

At the heart of Prose’s success is Singular, its proprietary AI-powered beauty-tech platform, which has revolutionized personalized beauty at scale. Marrying a technology-driven approach with an apothecary-style concept, all Prose hair and skin care products are personalized to your one-of-a-kind hair, skin, goals and environment.

We’re a company that wants to change beauty practices, so we’re changing the way beauty companies practice. As a certified B Corporation, a Public Benefit Corporation and Climate Neutral, we’re proving that good business is always sustainable. With Prose, there’s nothing sacrificed to bring you great products—not trees, materials, wages, or performance. 

Prose & Singular in Numbers

• Founded in 2017, with hubs in Paris, New York, and Los Angeles

• 10M+ consultations completed

• 2M customers and 350K active subscribers

• 21M custom products made, with 1M+ unique formulas

• 350+ team members across disciplines

• $600M+ in lifetime sales, with $165M+ revenue in 2024

• Profitable since 2024

Discover our Company Culture on Welcome to the Jungle here

Discover our Company Mission & Vision in video here

The Design Director, Brand Creative will lead design, art direction, and brand expression across 360° channels—ensuring creative excellence and consistency at every touchpoint. In this role, you’ll play a pivotal part in defining and evolving Prose’s visual identity across campaigns, packaging, digital platforms, and more.
The ideal candidate brings a strong design sensibility and strategic mindset, translating brand values, data, and innovation into cohesive, high-impact creative work. This role requires a leader who can scale systems across mediums, guide a multidisciplinary team, and balance hands-on execution with creative leadership. Success will rely on strong creative problem-solving, cross-functional collaboration, and the ability to deliver work that is both brand relevant and commercially effective.

The Design Director, Brand Creative will shape and elevate how Prose shows up, guiding design, art direction, and brand expression across every channel. This role sits at the center of our visual identity, ensuring that every touchpoint, from campaigns to packaging to digital experiences, feels cohesive, crafted, and unmistakably Prose.

We’re looking for a leader with strong creative instincts and a strategic, systems-first mindset. Someone who can translate our brand values, insights, and innovation into thoughtful, high-impact work. You should be comfortable moving between hands-on design and creative direction, supporting a multidisciplinary team while building scalable, future-forward design systems.

Success in this role will come from clear creative judgment, strong partnership across teams, and an ability to balance brand storytelling with commercial intent bringing ideas to life in a way that feels both smart and deeply Prose.

Key Responsibilities

• Partner with the VP of Brand Creative and cross-functional teams to develop culturally relevant, forward-thinking concepts that translate data and insights into visual narratives and experiences that resonate with consumers.

• Lead the design vision and art direction for brand identity and campaigns from concept through execution, ensuring consistency and excellence across all 360° touchpoints—including print, digital (site, email, sms), paid social, and packaging (physical packaging secondary, unboxing collateral, etc..)

• Partner with growth marketers and external creative agencies to analyze performance and audience insights to develop ads that balance brand ethos with performance goals. Provide clear, constructive design direction and feedback to cross-functional creative partners and external videos. 

• Manage, mentor, and develop a team of full-time and contract multidisciplinary designers, fostering a culture of collaboration, innovation, and excellence.

• Translate strategic business priorities into design concepts that elevate the brand and deliver measurable impact.

• Oversee creative development across all touchpoints for seasonal campaigns, product launches, and ongoing business-as-usual initiatives.

• Present creative concepts to internal stakeholders, incorporating feedback through thoughtful, solution-oriented design thinking.

• Balance creative vision with commercial objectives to deliver work that is both distinctive and effective.

• Develop and maintain campaign toolkits, visual guidelines, and scalable systems that uphold brand principles for both internal and external partners. 

• Oversee and approve brand and product imagery across site, digital marketing, print collateral, and paid media; partner with Creative Operations to track usage rights and maintain the image library.

• Provide feedback, guidance and storyboard frameworks for performance marketing ads. 

• Partner with Project Management to guide resource planning and prioritization across multiple projects and roadmap. 

• Collaborate with partner teams (Marketing, Social, Digital Product, and Operations) to ensure cohesive, integrated brand execution.

Key Qualifications

• 10+ years of creative experience, including 5+ years of manager experience at a direct-to-consumer or globally recognized brand, subscription brand experience is a plus!

• Skilled at developing and building teams, ability to mentor and provide career development plans. 

• Demonstrated success leading multidisciplinary teams across multiple channels and touchpoints.

• Deep understanding of beauty (masstige to prestige), fashion, and design trends, with a passion for innovation and creating consumer-centric experiences.

• Strategic thinker with the ability to translate business goals into impactful creative solutions.

• Proven record of delivering design excellence and measurable results across digital, print, and paid media.

• Awareness of emerging technologies, including AI, and their potential to enhance creative workflows.

• Strong communicator adept at partnering with creative and cross-functional teams.

• Solid foundation in packaging design and experience scaling design systems across physical and digital products.

• Skilled at balancing creative needs with commercial priorities in a fast-paced, hands-on environment.

• Proactive, collaborative, and entrepreneurial in approach.

• Advanced proficiency in Adobe Creative Suite (Illustrator, InDesign, Photoshop) and Figma.

• Exceptional portfolio showcasing strategic thinking, creative vision, and versatility.

• Excellent communication, presentation, and storytelling skills.

• Experience collaborating with Marketing, Digital, Social, and external agency partners.

• Bachelor’s degree in Design, Fine Arts, Communications, or a related field.

Perks & Benefits

Prose fosters inclusivity, learning, and diversity within our teams and workplace. Just as we celebrate unique beauty, every team member is encouraged to show up as their full self. In addition to creating an environment where all individuals feel welcome, we offer benefits that include:

• A competitive and flexible PTO policy

• Competitive compensation package 

• 8 weeks of Work From Anywhere 

• Company sponsored health care plan (medical, dental and vision plans)

• 401k + matching

• $125 monthly wellness allowance

• FSA and commuter benefits

• Snacks and vending machine available on site

In the New York area, the anticipated base salary range for this role is $150,000 to $172,000 annually (+10% discretionary bonus and equity). Actual compensation will be commensurate with experience, qualifications, knowledge, and skills.  This role will be a hybrid position based out of our Williamsburg office and the expectation is that this person will be in the office 3 days per week with travel to Paris, France. 

Prose Values

Intentional Inclusivity

• We know the best ideas come from open minds and willingness to listen. While our products cater to the individual, an invitation into our process is always open to our community. 

• We value our differences and diverse backgrounds by communicating openly, managing with transparency and striving to understand one another’s perspective. It’s a key ingredient to our innovation.

Connected Collaboration

• Our strength as a group will outlast our efforts as individual contributors. With offices across countries, staying inventive and agile deepens our clear vision and consistent communication. 

• We stay in a spirit of entrepreneurial collaboration: We do not have consensus at all times, but we trust one another to work toward our common goals. Our success is an expression and result of our progressive and gratifying teamwork.

Driven, Together

• We value ownership and coaching that encourages employees to think constructively and creatively about the business. We view employees as leaders and individuals who are accountable, resourceful and responsible. Anyone and everyone is encouraged to lead. 

• We recognize that in order to continue thinking one step ahead, we will need to try new things. We strive to provide an open environment that accepts this truth, making space for new ideas to emerge. 

Humanity Always

• We assume good intentions in every interaction, keeping ourselves accountable for the climate we create. We seek to understand our co-workers through this lens of conscious benevolence, authenticity and fellowship.

• We operate with the intention of preserving resources, creating an environment we can all live in – for our business and the world. Sustainable care is essential to our ethos as an organization. We take a mindful approach to how we think about our people (employees) and our planet. 

Prose Values

Intentional Inclusivity

• We know the best ideas come from open minds and willingness to listen. While our products cater to the individual, an invitation into our process is always open to our community.

• We value our differences and diverse backgrounds by communicating openly, managing with transparency and striving to understand one another’s perspective. It’s a key ingredient to our innovation.

Connected Collaboration

• Our strength as a group will outlast our efforts as individual contributors. With offices across countries, staying inventive and agile deepens our clear vision and consistent communication.

• We stay in a spirit of entrepreneurial collaboration: We do not have consensus at all times, but we trust one another to work toward our common goals. Our success is an expression and result of our progressive and gratifying teamwork.

Driven, Together

• We value ownership and coaching that encourages employees to think constructively and creatively about the business. We view employees as leaders and individuals who are accountable, resourceful and responsible. Anyone and everyone is encouraged to lead.

• We recognize that in order to continue thinking one step ahead, we will need to try new things. We strive to provide an open environment that accepts this truth, making space for new ideas to emerge.

Humanity Always

• We assume good intentions in every interaction, keeping ourselves accountable for the climate we create. We seek to understand our co-workers through this lens of conscious benevolence, authenticity and fellowship.

• We operate with the intention of preserving resources, creating an environment we can all live in – for our business and the world. Sustainable care is essential to our ethos as an organization. We take a mindful approach to how we think about our people (employees) and our planet.