Deposit Operations Associate
Stillwater, OK
Onsite Position
808 S. Main Street, Stillwater 74074
Full Time: 8:00 a.m. to 5:00 p.m. M-F
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Answer incoming customer service phone calls in a professional manner
Daily review and processing of unposted items and return items.
Review and track overdrawn and charged-off accounts.
Process incoming and outgoing domestic and international collection items.
Perform account maintenance.
Process Branch Deposit reports daily.
Will be cross-trained on various positions in the department.
Perform other job related duties and special projects as assigned.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
REQUIREMENTS
Customer service oriented.
Proficient in Microsoft Office and knowledge of, or the ability to quickly learn, banking software applications.
Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines.
Outstanding listening and communication skills, both written and verbal.
Excellent organizational skills.
Analytical, detail-oriented with good decision making skills.
Must demonstrate a business professional image and demeanor.
Work well individually and with a team while maintaining a positive attitude.
Work well under stress and deadlines while managing multiple tasks.
Self-starter with the ability to multi-task.
Excellent work ethic
Regular and consistent attendance and punctuality is an essential function of the job
PREFERRED SKILLS AND QUALIFICATIONS
2+ years of banking experience.
PHYSICAL REQUIREMENTS
Constant use of computer screens.
Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear.
Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching.
Ability to sit and/or stand for long periods of time during the workday.
Long periods of typing and repetitive motion.
Ability to lift and/or move and carry 10 pounds.
Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $14 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE - BancFirst is an Equal Opportunity employer.
Diversity…Our differences enhance business performance.
Skills Required
- Customer service oriented
- Proficient in Microsoft Office and banking software
- Outstanding listening and communication skills
- Excellent organizational skills and detail-oriented
- 2+ years of banking experience
What We Do
With assets of over $12 billion, BancFirst has grown to more than 100 locations in 60 Oklahoma communities. We are committed to investing in the future of our communities by offering personal and commercial products, trust, insurance, and investment services. For the 13th consecutive year, BancFirst is rated as one of the "Nation's Strongest and Safest Banks" by Bank Director magazine. For the 8th consecutive year, BancFirst is included on the KBW Bank Honor Roll. BancFirst is a publicly held company and is listed on the NASDAQ National Market System under the symbol BANF. Member FDIC • Equal Housing Lender
