At Duna, we see the company as the second product we're building and are continually working to create a transparent, ambitious culture. We want this to be the place where you do your best work.
Our mission is to redefine identity for the global economy. We're backed by world-class investors including CapitalG and Index Ventures, as well as founders and executives from companies like Stripe, Adyen, Notion, Remote, Qonto, Framer, Anthropic, Mollie, OpenAI and Goldman Sachs.
Since your role with us will rarely fit a job description, we only wrote a crisp overview.
What you’ll be doing in this roleWork closely with customers to help them successfully implement and use Duna’s product
Manage relationships and collaboration within complex enterprise dynamics
Detailed and intense Project management during deployment phase
Break down and prioritise product requirements and requests early in the implementation proces
Collaborate closely with product, engineering, and growth to improve implementation flows and customer experience
Help shape how Duna works with customers by improving documentation, tooling, and processes
Comfortable working at the intersection of technology, product, and customers
Structured and seasoned project- and stakeholder management
Clear communicator who enjoys explaining complex ideas in simple, human terms
Strong problem solver who stays calm in ambiguous or fast-moving situations
Systems thinker — you understand how customer decisions impact the product and vice versa
A final note before you apply: please read through our website in detail. You'll find the fundamentals there: what we believe in, how we work, and why we're building this company.
We're a remote-first, fast-moving team of builders looking for exceptional people who love to create, build, and ship. Beyond passion and grit, we highly value curiosity, authenticity and kindness.
If this sounds like you, we'd love to hear from you!
PS. We are looking to hire passionate people from a variety of backgrounds. So even if you don't check all the boxes, we welcome your application!
Skills Required
- At least 1 year in a client-facing or office-based role
- Excellent communication skills
- Ability to take initiative and ownership of tasks
What We Do
Run your business onboarding like the world's best companies — without needing a 100+ people team. Duna is built for businesses where compliance matters. Enterprises like Plaid, Bol, Brand New Day Bank, and Moss use Duna to grow revenue, future-proof compliance, and reduce operating cost.
