The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.
Join Lam as a Data Scientist, where you'll design, develop, and program methods to analyze unstructured and diverse big data into actionable insights. You'll develop algorithms and automated processes to evaluate large data sets from disparate sources. Your expertise in generating, interpreting, and communicating actionable insights enables Lam to make informed and data-driven decisions.
“EI Specialist” position
EI Application Technical Support (EIDH-Resident Apps)
- Provide (Advanced / As Needed) EI Analytics & Continuous Improvement (CIP) Support utilizing:
- IBP Apps (AutoTRD, MATH, ARC, PPD, SRC)
- EI-DA2.x / EI-DAe
- EI Discovery / Data Explorer
- EI-Apps (EI-SSHC, EI-CV, EI-AA, AutoTRD, MATH, etc.)
- All Additional Developed Applications (JupyterLab-Python)
- Monitor, support, and maintain all EI applications deployed on EIDH clusters
- Perform application health checks and first-level troubleshooting
- Support EI application upgrades and validation
- Coordinate issue resolution with EI Dev, Product, and Global Support teams
- Validate application functionality after cluster or data pipeline changes
Reporting, Startup & Account Team Support
- Support system startups (new clusters, tools, chambers)
- Help define and track startup readiness metrics
- Facilitate creation of reports required by Account Teams for:
- New Lam Tool installations
- Expansion phases
- Customer reviews
Training, Enablement & Knowledge Sharing
- LamAutoArchiver & LamArchiver Tool Software
- All EI Applications
- Chamber process fundamentals
- Process control and data set structures
- Maintain working knowledge across tool, chamber, and EI data domains
- Act as local EI subject matter expert (SME)
- Support internal training and knowledge sharing when needed
Stakeholder & Cross-Functional Engagement
- Act as Lam EI voice to customers
- Maintain active engagement with customer’s IT and Data Science/Analytics teams
- Provide structured feedback to Lam EI Dev and Product teams on:
- Feature gaps
- Operational pain points
- Scalability concerns
- Contribute to broader Lam EI strategy discussions when requested
- Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Our Perks and Benefits
At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.
Skills Required
- Bachelor's degree with at least 5 years of related experience, or Master's degree with at least 3 years of related experience, or a PhD without experience; equivalent work experience may be accepted.
Lam Research Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lam Research Corporation and has not been reviewed or approved by Lam Research Corporation.
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Parental & Family Support — Parental leave is described as 16 weeks fully paid for all new parents, with birth mothers averaging about 26 weeks total; adoption assistance and subsidized backup childcare are also included. These programs are consistently highlighted as standout elements of the package.
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Healthcare Strength — Medical options span PPO, CDHP, and HMO choices with company HSA funding, alongside dental and vision coverage. Coverage quality and breadth are emphasized, supported by wellbeing resources such as an EAP.
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Equity Value & Accessibility — An ESPP with a discount and look-back/reset features is highlighted, and many technical roles include RSUs and bonuses that lift total compensation. These equity mechanisms are frequently cited as meaningful components of total rewards.
Lam Research Corporation Insights
What We Do
Lam Research Corp. (NASDAQ:LRCX) is a global supplier of innovative wafer fabrication equipment and services to the semiconductor industry. The world's leading companies trust us as their valued partner because we bring together technology leadership, a strong values-based culture, and an unwavering commitment to prove our customers’ next big breakthrough. Our impact on the world can be seen all around us, as nearly every advanced chip today is built with our technology. Through collaboration, precision, and our commitment to delivery, we are transforming atomic-scale engineering and driving semiconductor breakthroughs that define the next generation. Lam Research Social Media Guidelines: By using or accessing this page, you agree to comply with LinkedIn’s Terms and Conditions. While we welcome participation and engagement, it is important to note that postings and/or comments by followers to Lam’s LinkedIn page do not necessarily reflect the opinions of Lam, nor does Lam confirm their accuracy. We expect that participants post content and commentary that is both relevant and respectful to this community as a whole. Lam reserves the right to remove any posts and/or comments that do not adhere to our guidelines and to block anyone who violates them repeatedly. Specifically, we do not tolerate these kinds of posts: • Abusive, harassing, stalking, threatening or attacking others • Defamatory, offensive, obscene, vulgar or depicting violence • Hateful in language targeting race/ethnicity, religion, gender, nationality or political beliefs • Fraudulent, deceptive, misleading or unlawful • Violations of any intellectual property rights • Spamming in nature • Commercial solicitation or solicitation of donations • Link baiting (embedding a link in your post to draw traffic to your own site) View Lam’s Online Privacy Notice Summary : https://www.lamresearch.com/privacy/
