Data & Analytics Lead, Sales & Revenue Operations

Posted Yesterday
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Hiring Remotely in USA
Remote
135K-165K Annually
Senior level
Information Technology • Consulting
The Role
Leads analytics and data engineering for Sales and Revenue Operations. Builds reporting in Looker and Snowflake, manages CRM data flows into cloud warehouses, establishes transformation and modeling layers, and develops forecasts, scoring, churn, and expansion models. Supports territory, quota, pricing, and revenue-truth initiatives while presenting insights to finance and company leadership.
Summary Generated by Built In
Honk is a technology-driven roadside assistance platform that connects enterprise and retail customers with a nationwide network of service providers. We don’t own trucks. We built the marketplace, the dispatch engine, and the data infrastructure that makes the whole thing work. We’re PE-backed, scaling fast, and aggressively investing in automation / AI and excellent talent. 

The Role

    You'll report directly to the CFO. You won't get a detailed spec or a queue of tickets. You'll figure out what the business needs, find the data, fix what's broken and get past blockers on your own. The work starts in Sales Operations and grows into full Revenue Operations.

    Your first 6 months: analyst and engineer

  • Learn how Honk makes money: enterprise contracts, job volume, and the provider network behind them.

  • Answer ad-hoc questions from the CFO and sales leadership quickly and clearly

  • Build trusted reporting on pipeline, bookings, win rates, sales cycle, and rep productivity using Looker and Snowflake

  • Own the data flow from HubSpot and other GTM systems into Snowflake and BigQuery

  • Assess how our transformations are built and maintained today, and set up a proper modeling layer (dbt or similar) if needed

  • After that: scientist and strategist

  • Build revenue and pipeline forecasts, lead and account scoring, and churn and expansion models

  • Support territory, quota and pricing decisions with analysis

  • Extend reporting from Sales into Marketing, Customer Success and Finance, and help create one version of revenue truth that ties CRM, billing and the general ledger together

What we're looking for

  • 4 - 8 years in data roles, with hands-on experience in both analytics and data engineering

  • Strong SQL and Python

  • Experience with Snowflake (or another cloud warehouse) and Looker (or another BI tool)

  • Experience working with HubSpot CRM data, or with Salesforce data if you're willing to learn HubSpot

  • A track record of working independently: you've been the first data hire or the only one on a team, or you've built something from scratch without much direction

  • Comfort presenting to finance and company leaders

Nice to have

  • dbt, Airbyte, Fivetran or reverse ETL experience

  • Experience with forecasting and statistical modeling

  • SalesOps, RevOps or FP&A analytics experience at a marketplace, on-demand, logistics, or insurance company

  • Comfort using AI tools in your data work (we use Claude and maintain our own plugin marketplace of skills)

Skills Required

  • 4–8 years of experience in data roles
  • Hands-on experience in both analytics and data engineering
  • Strong SQL skills
  • Strong Python skills
  • Experience with Snowflake or another cloud data warehouse
  • Experience with Looker or another business intelligence tool
  • Experience working with HubSpot CRM data, or Salesforce data with willingness to learn HubSpot
  • Ability to work independently and build data solutions from scratch
  • Comfort presenting to finance and company leaders
  • dbt, Airbyte, Fivetran, or reverse ETL experience
  • Experience with forecasting and statistical modeling
  • Sales Operations, Revenue Operations, or FP&A analytics experience in a marketplace, on-demand, logistics, or insurance company
  • Comfort using AI tools in data work
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The Company
HQ: Los Angeles, California
125 Employees

What We Do

HONK, a flexible on-demand mobility platform, helps top insurers, fleets, automotive OEMs, and used-car retailers deliver modern, digital roadside customer experiences and meet scalable same-day vehicle transport demands. HONK delivers results for your business: HONK’s transparent platform, expansive nationwide partner network of over 75,000 service vehicles, and fully managed contact center delivers results: > 50% reduction in service wait times > Double digit increases in NPS and Customer Satisfaction scores > 100-200% increases in automation and STP(straight through processing) > Saving hundreds of thousands in operational costs for clients With HONK, businesses increase efficiencies through advanced digital tools, customizable integrations, and HONK’s high-performing service provider network to build brand-defining retention and loyalty engines. HONK's digital-first, modular approach is designed to optimize: > Roadside assistance programs > Auto claims processing > Accident scene management > Fleet maintenance > Vehicle logistics and transport Through a data-first approach, we collect and dissect real-time, granular metrics to continuously build innovative products that solve operational inefficiencies, promote brand loyalty and improve customer retention for our clients. Headquartered in Los Angeles, CA. HONK has helped millions of customers get back on the road safely since 2014. ––––> For more information on how HONK can help your business, visit www.honkforhelp.com/industry-solutions ––––> For information on becoming a HONK Service Provider Partner, visit www.joinhonk.com. ––––> For motorists who need immediate roadside assistance, visit www.honkforhelp.com.

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