DATA ANALYST (49117)

Looking to start an exciting new career? City Electric Supply offers excellent career opportunities for people who are friendly, motivated, and passionate about providing incredible customer service.

About City Electric Supply 

CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches world-wide of which there are over 500 branches across North America.  Our vision is to add 30-35 branches a year, while staying true to our Company values. 

Summary 

Reporting to the BI Manager, the Data Analyst is a hands on Power BI expert who builds and supports the reports our Wholesale and Inhouse divisions rely on every day. You will design and own Power BI reports and dashboards, serve as first line support for BI tickets and incidents, and help raise the level of our BI team by bringing strong technical depth, sound modeling practices, and ideas for streamlining and automating how we work.

Essential Job Functions 

• Design, build, and maintain Power BI reports and dashboards for the Wholesale and Inhouse divisions.
• Develop data models, DAX measures, and Power Query transformations that keep reports accurate, fast, and easy to use.
• Optimize existing Power BI reports for performance and usability.
• Publish and manage reports in the Power BI Service, including workspaces, refresh schedules, and security.
• Serve as first line support for BI tickets, emails, and incidents, replying to tickets within 24 hours.
• Call stakeholders to understand issues and guide them through basic troubleshooting.
• Pick up minor changes, enhancements, and bug fixes from the BI Support board as part of business as usual work.
• Own initial contacts on the BI feedback process and convert IT tickets into feedback requests when raised by the Wholesale division, with senior support as needed.
• Adhere to core SLAs for incoming tickets and share support performance with senior team members in stand ups.
• Identify automations and optimizations that streamline BI support and reporting.
• Work with other IT teams to find answers or redirect requests where appropriate.
• Assist with other administrative duties as assigned by the BI Manager when support workload is low.

Education/Experience 

• 5+ years of experience in a Data Analyst role.
• 5+ years of hands on Power BI experience, including DAX, Power Query, and data modeling.
• 3+ years of SQL experience.
• Experience publishing and managing reports in the Power BI Service.
• IT literate, preferably with the Microsoft Office package.
• JIRA and AWS Redshift experience is a plus.

Competencies 

• Advanced Power BI skills with a track record of building reports that stakeholders actually use.
• Good conversational and stakeholder facing communication skills.
• Genuine interest in data and the impact it has on a business.
• Positive attitude and self starter mindset, with strong accountability and a good sense of what professional support looks like.
• Ability to manage multiple tickets and priorities at the same time.

Benefits Offered:

• Medical, Dental, Vision Insurance.
• 401(k) company match program.
• Telehealth.
• Short-term and Long-term disability insurance.
• Basic and AD&D Life Insurance paid for by the company.
• Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance.
• Employee Assistance Program.
• Mental, physical, financial wellness.
• Auto and Home Insurance discount.
• Paid Time Off and 7 paid Holidays.
• Paid Pregnancy, Parental, and Adoption Leave programs.
• Employee Discount Program.
• Training Programs.
• Internal growth opportunities in a fast-growing company.
• In some jurisdictions, state or local laws address sick leave or other leaves of absence. The Company complies with all such laws. This policy shall apply only to the extent it does not conflict with applicable law.

Supervisory Responsibility 

This position has no supervisory responsibilities. 

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing.  The employee must be able to lift and move items up to 50 pounds.   

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice. 

EEO Statement 

We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law.  We support protected veterans and individuals with disabilities through our affirmative action program.

Attention Applicants

If you have a disability and need a reasonable accommodation to complete any part of the application process, or if you have difficulty accessing or using the online application process and need an alternative method, please contact us at [email protected] or 1-855-571-2477.

City Electric Supply is a drug free workplace.  For further information about CES, visit our website at www.cityelectricsupply.com.