Job description
Micross Components (www.micross.com) is a leading global provider of distributed and specialty electronic components for military, space, medical, and demanding industrial applications. Operating as a single source for high reliability and state-of-the-art electronics, Micross’ solutions range from bare die and wafer processing to advanced and custom packaging to component modifications and related interconnect offerings. With a 35+ year heritage, Micross possesses the design, manufacturing and logistics expertise needed to support an application from start to finish.
Summary
The role of Customer Supports Specialist is to interact directly with the customer, providing job status and quotes for site services.
Essential Duties & Responsibilities:
- Assist in quote preparation
- Providing Quotes to customers
- Coordinate Customer Requirements with Sales and Internal Suppliers
- Customer Relationship Building – Daily interaction with Micross Customer Base
- Primary support to the Account Representatives
Requirements
Education/Experience:
- High School Diploma or GED
- Knowledge of AS9100D
- General knowledge of reading and interpreting customer drawings
- A proven track record for accuracy
- Outstanding organizational skills
- Multi-Tasking skills
- Recognition of Technical Terms relevant to electronic components and preparation services
- Attention to detail
- Ability to work successfully with multiple departments
- Can work in a high pace environment
- Excellent written and verbal communication skills
- Computer operating experience, with minimum: Microsoft Excel and Microsoft Word
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- High school diploma or GED
- Knowledge of AS9100D
- General knowledge of reading and interpreting customer drawings
- Proven track record for accuracy
- Outstanding organizational skills
- Multitasking skills
- Recognition of technical terms relevant to electronic components and preparation services
- Attention to detail
- Ability to work successfully with multiple departments
- Ability to work in a high-paced environment
- Excellent written and verbal communication skills
- Computer operating experience, including Microsoft Excel and Microsoft Word
What We Do
Micross is the leading global one-source, one-solution provider of Bare Die & Wafers, Advanced Interconnect Technology, Custom Packaging & Assembly, Component Modification Services, Electrical & Environmental Testing and Hi-Rel Products to manufacturers and users of semiconductor devices. In business for over 40 years, our extensive hi-reliability capabilities serve the global Aerospace & Defense, Space, Medical, Industrial and Fabless Semiconductor markets. Micross possesses the sourcing, packaging, assembly, engineering, test and logistics expertise needed to support an application throughout its entire program cycle. www.micross.com Micross' Advanced Test Facility, Silicon Turnkey Solutions (STS), located in Milpitas, CA is an industry-recognized collaborative partner that integrates design, engineering, manufacturing and qualification processes with operational expertise to provide leading edge technology and test services that enable customers to meet demanding time-to-market pressure, cost and technical challenges. Micross STS possesses more than 25 years of electronic test expertise. For additional information, visit www.sts-usa.com
