Customer Support Specialist – English (remote) ITH

Posted Yesterday
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Hiring Remotely in Belgrade, Grad Beograd, Central Serbia, SRB
In-Office or Remote
Junior
Professional Services • Sales • Consulting
The Role
Provides English-language customer support through chat and email, documents customer interactions and solutions, and maintains accurate records. Requires fluent written and spoken English, at least one year of customer support or related experience, strong communication skills, a customer-focused approach, and good computer skills. The role offers career growth, advancement opportunities, referral earnings, team-building activities, and work-life balance.
Summary Generated by Built In

Do you enjoy helping customers through chat and email? Silver Bell Group is hiring English-speaking Customer Support Specialists for our international clients. Join our team and grow with us.

Responsibilities

•      Provide customer support in English through chat and email

•      Document and keep accurate records of customer interactions and solutions

Requirements

•      Fluent English (both written and spoken)

•      1+ year of experience in customer support or a related field

•      Strong communication skills with a customer-centric approach

•      Good computer skills

What's in it for you

•      Defined individual career path with room for professional growth

•      Opportunity for advancement within the company

•      Extra earnings through our referral program

•      Team-building activities

•      Good work-life balance



Skills Required

  • Fluent English, written and spoken
  • At least 1 year of customer support or related experience
  • Strong communication skills
  • Customer-centric approach
  • Good computer skills
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The Company
HQ: Belgrade
1,000 Employees
Year Founded: 2014

What We Do

Silver Bell Group is a nearshore business process outsourcing provider helping global companies streamline sales and customer experience. Founded in 2014, it builds dedicated teams in South and East Europe that operate as extensions of clients’ businesses. Its tailored services span customer engagement, sales, lead generation, technical support, finance and back-office operations, marketing, talent management, and customer acquisition and retention.

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