Customer Support ($19/hr W2 - USC & GC only)

Reposted 14 Days Ago
Be an Early Applicant
Columbus, OH, USA
In-Office
19-19 Hourly
Entry level
Information Technology • Consulting
The Role
Client Support Service Professionals manage incoming calls regarding Brokerage account inquiries, ensuring accuracy and efficiency while meeting performance metrics.
Summary Generated by Built In
Company Description

Finance

Job Description

Preference for 1 of the following criteria:
College Degree
Previous contact center experience
Position Description
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Ability to contribute in a fast paced, team-oriented environment.
Aptitude to multi-task and adjust quickly to change in a busy financial service center

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • College Degree
  • Previous contact center experience
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The Company
HQ: San Francisco, California
1,866 Employees

What We Do

Kellton is a publicly listed, CMMI Level 5, and ISO 9001:2015 certified global company, providing cutting-edge digital transformation solutions and services in strategy, consulting, digital, and technology. With our service vision “Infinite Possibilities with Technology” and specialized digital transformation skills across all business functions, we work at the intersection of business and technology to deliver sustainable business value to our clients. We have a global workforce of 1800+ employees that work together with clients—startups, SMBs, and Fortune 500 businesses—to drive innovation and deliver on our promises to stakeholders. To know more about our organization, please visit us at www.kellton.com

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