Are you passionate about helping legal professionals get the most from innovative technology?
Do you enjoy delivering impactful training and building strong client relationships that drive real value?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles.
About the Role
In this role, you will deliver engaging, client-focused product training and enablement to drive adoption and value across a portfolio of UK legal customers. Working closely with internal teams and client stakeholders, you will tailor learning experiences, identify opportunities for growth, and support long-term customer success through effective training strategies and insights.
Responsibilities
Deliver engaging virtual and in-person product training across client accounts
Tailor training content for different audiences including lawyers, trainees, PSLs, and knowledge teams
Support onboarding, refresher, and advanced training to improve product adoption
Build strong relationships with stakeholders such as Knowledge Teams, IT, and Practice Groups
Identify adoption gaps and recommend targeted training or support
Use data insights to shape training plans and demonstrate product value
Contribute to scalable learning content including webinars, guides, and videos
Manage scheduling, CRM records, and key performance metrics across accounts
Requirements
Experience delivering software solutions or product training in legal, professional services, or technology environments
Understanding of the UK legal market and law firm structures
Interest & understanding in how AI can enhance efficiency and client experience
Strong presentation and facilitation skills, both virtually and in person
Ability to manage multiple client accounts and competing priorities
Confidence engaging and influencing stakeholders at different levels
Comfortable using data and insights to inform decisions
Strong organisational and time management skills
Work in a Way That Works for You
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Skills Required
- Experience delivering software solutions or product training in legal, professional services, or technology environments
- Understanding of the UK legal market and law firm structures
- Interest and understanding of how AI can enhance efficiency and client experience
- Strong presentation and facilitation skills, both virtually and in person
- Ability to manage multiple client accounts and competing priorities
- Confidence engaging and influencing stakeholders at different levels
- Comfort using data and insights to inform decisions
- Strong organisational and time management skills
LexisNexis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LexisNexis and has not been reviewed or approved by LexisNexis.
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Healthcare Strength — Healthcare options are often described as comprehensive, spanning medical, dental, and vision coverage alongside life and disability protection. Wellbeing programming such as wellness initiatives and fitness support is also positioned as part of the overall package.
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Retirement Support — Retirement benefits are repeatedly framed as a meaningful component of total rewards through 401(k) matching and access to stock purchase opportunities. Performance bonuses and charitable matching are also included as financial-support features within the broader rewards mix.
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Leave & Time Off Breadth — Time-off offerings are portrayed as broad, including PTO, paid holidays, sick leave, and paid volunteer time. Flexible work arrangements, including remote options and flexible hours, further strengthen the overall rewards experience.
LexisNexis Insights
What We Do
LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets, monitoring their brands and competition, and in mitigating business risk. We collaborate with universities to educate students, and we support nation-building with governments and courts by making laws accessible and strengthening legal infrastructures. We partner with leading global associations and customers to collect evidence against war criminals and provide tools to combat human trafficking. LexisNexis Legal & Professional, which serves customers in more than 130 countries with 10,000 employees worldwide, is part of RELX Group, a global provider of information and analytics for professional and business customers across industries.
