Customer Success Manager - UK

Reposted 2 Months Ago
Hiring Remotely in UK
Remote
Entry level
Security • Software
The Role
Serve as trusted advisor for enterprise customers across onboarding, adoption, and renewal; drive CIAM platform adoption, advocate for client needs, and ensure long-term retention and ROI.
Summary Generated by Built In

As a Customer Success Manager (CSM) at Strivacity, you’ll be the trusted advisor for a portfolio of enterprise customers, ensuring they get the most value out of our platform. From onboarding through renewal, you’ll guide customers through their CIAM journey, helping them achieve their goals, adopt new features, and realize long-term ROI. You’ll act as the bridge between our customers and internal teams—advocating for client needs while driving product adoption and retention.

This role is ideal for someone who’s passionate about customer relationships, technically curious, and confident navigating complex environments

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The Company
HQ: Herndon, VA
49 Employees
Year Founded: 2019

What We Do

Strivacity lets brands quickly add secure login and identity management capabilities to their customer-facing applications without tying up an army of developers or consultants to do it.

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