Customer Quality Engineer

Posted 2 Days Ago
Be an Early Applicant
Newmarket, ON, CAN
Hybrid
60K-75K Annually
Mid level
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
Dream big. With Us. Let's create the future of mobility, together.
The Role
Leads customer and internal quality investigations, containment, corrective actions, 8D reporting, audits, and problem-solving activities in automotive manufacturing. Coordinates customer concerns, launches, deviations, inspections, and quality meetings while supporting process improvements, mistake-proofing, scrap reduction, and labor savings. Trains operators and inspectors, maintains quality documentation, supports audits and fixture activities, and mentors plant quality staff.
Summary Generated by Built In

Job descriptions may display in multiple languages based on your language selection.

What we offer:
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.
Group Summary:

Magna Mechatronics & Mirrors develops intelligent access and vision systems that enhance vehicle safety, functionality, and user interaction. As a global automotive supplier and full-system partner, Magna brings together expertise across Mechatronics and Mirror systems to deliver integrated solutions that support the evolution of vehicle architectures.

Job Responsibilities:

  • Coordinate containment, sort/rework actions for external and internal issues
  • Leads and coordinates problem solving for customer concerns (customer specific reports: 8D, 7 step, 5 phase, Is/Is Not, 6 Panel, etc.)
  • Participate in customer quality meetings
  • Manages field representatives to ensure effective containment and timely closure of customer concerns and New Model Launch support
  • Performs customer good will visits as required
  • Identify quality improvement and defect prevention developing and implementing mistake/error proofing fixtures and devices
  • Facilitate quality related meetings for assigned products and keep up to date meeting minutes
  • Leads and Coordinates problem solving for internal concern resolution
  • Coordinates and approves shop floor containment process and follows up on execution
  • Updates Business Center panels and participates in report out meetings, including QOS/Stepdown/Work Packages
  • Participates in the approval process of temporary deviations to current product and processes (i.e. Supplier Request Deviations, Customer Change)
  • Participates in Layered Process Audits (LPA) and supports closure of open items found during the audit
  • Reviews and supports work orders for engineering changes, special build, and service
  • Participates in 5S implementation.
  • Perform daily line walks/audits on assigned assembly lines
  • Always maintains safety and good housekeeping
  • Participates in Troubled Incident Report (TIR) investigation, prepares 8D report
  • Assists PQ inspectors/Fixture engineer to maintain T&E/ durability fixtures
  • Trains Inspectors/Operators on proper inspection techniques
  • Supports reduction/elimination of added operators
  • Reviews/assesses process improvements
  • Suggests part design alternatives to reduce costs
  • Supports Business Center initiatives to reduce scrap and improve efficiency
  • Provides timely disposition on QPF/DMN material (on hold or rejected products)
  • Identify and implement labor savings opportunities (direct and indirect) where feasible.
  • Conducts self-audits to current procedures as assigned
  • Leads the resolution of Corrective Action Requests as assigned
  • Participates in Quality Systems Audits with customer and external auditors
  • Performs training to Operation Quality Procedures
  • Provide guidance mentorship for Plant Quality Specialist
  • Train members of operations team in specific quality disciplines as required
  • Perform other duties as required

Qualifications and Skills:

  • 3 to 5 years’ experience in Quality Engineering supporting fast pace automotive manufacturing preferred
  • Previous experience with dealing with major automotive OEM’s an asset
  • Minimum completion of post-secondary education program in mechanical/quality engineering
  • Have sound knowledge in Measurement System Analysis and Statistical Process Control.
  • ASQC certification as a quality engineer (CQE) preferred
  • A-Level requires a minimum of 5 years related manufacturing experience in a high-speed assembly / manufacturing environment
  • X - Ray Safety Officer Preferred (ECU operations)
  • IPC Certified Trainer Preferred (ECU operations)
  • Experience in Customer portals preferred.

Salary Range: Range between $60,000 - $75,000

 

Vacancy Status: Immediate, open position

 Site Benefits:
  • Conveniently close to Highway 404
  • Medical and Dental Benefits
  • Profit Sharing (EEPPP) and Group RRSP Program
  • Company Paid Basic Life Insurance and AD&D
  • Corporate Plans for Roger's Cellphone Data Plan
  • Employee Discounts: Auto and Home Insurance, Retail, Restaurants, etc.

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.


AI-Assisted Screening Disclosure

As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.


Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.

If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.

Worker Type:Regular / Permanent

Group:

Magna Mechatronics, Mirrors & Lighting

Skills Required

  • 3 to 5 years of experience in quality engineering supporting fast-paced automotive manufacturing
  • Experience dealing with major automotive OEMs
  • Completion of a post-secondary program in mechanical engineering or quality engineering
  • Sound knowledge of Measurement System Analysis and Statistical Process Control
  • ASQC Certified Quality Engineer (CQE) certification
  • At least 5 years of related manufacturing experience in a high-speed assembly or manufacturing environment for A-Level qualification
  • X-Ray Safety Officer certification for ECU operations
  • IPC Certified Trainer certification for ECU operations
  • Experience with customer portals

What the Team is Saying

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Magna International Compensation & Benefits Highlights

  • Healthcare Strength — Health, dental, vision, prescription, disability, and life insurance are widely offered, and feedback suggests the core medical coverage and provider access are strong with solid plan options. These elements are consistently cited as a standout of the overall package.
  • Retirement Support — A 401(k) with company matching and, in some cases, profit sharing are described as part of the U.S. offering. Feedback suggests these programs add meaningful long‑term value to total compensation.
  • Strong & Reliable Incentives — Performance bonuses, quarterly bonus checks, and profit‑sharing programs are frequently referenced across locations. Feedback suggests these incentives can materially boost overall earnings when available.

Magna International Insights

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The Company
HQ: Aurora, Ontario
171,000 Employees
Year Founded: 1957

What We Do

We are a mobility company that innovates like a start-up and thinks like a technology company. This helps us anticipate change in one of the most complex industries in the world and respond quickly. We depend on a team of 171,000 dynamic, entrepreneurial-minded employees in an environment where great ideas flourish. Our presence spans 343 manufacturing operations and 88 product development, engineering and sales centers in 29 countries. We understand that you need a career as unique as you are. Whether you want to advance your existing expertise or try something completely different, we are committed to your growth.

Why Work With Us

At Magna, our engineering team is advancing mobility for everyone and everything. Joining this team means being a part of the design, development, and manufacturing of the world’s most advanced mobility technology. Innovations that move families, shape communities, and improve lives. You can follow your passions and shape your own career path.

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Magna International Teams

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About our Teams

Magna International Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: Not Specified
HQGlobal Headquarters - Aurora, Ontario, Canada
Bangalore, Karnataka, India
Graz, Austria
Lowell, Massachusetts
Monterrey, Mexico
Munich, Germany
Pune, Maharashtra, India
Sailauf, Germany
Saltillo, Mexico
US Headquarters - Troy, Michigan
Learn more

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