Customer Program Analyst

Posted 3 Days Ago
Be an Early Applicant
El Segundo, CA, USA
In-Office
67K-71K Annually
Senior level
Information Technology • Manufacturing
The Role
Manage customer rebate and allowance programs, including accruals, journal entries, claims validation, account reconciliations, audits, profitability reporting, forecasting, and monthly close activities. The role partners with Sales and other departments, maintains contract records, analyzes customer profitability, resolves invalid claims, prepares financial reports, and supports process improvements and ad hoc projects.
Summary Generated by Built In

Job Description

Ensure the accuracy and timeliness of the Belkin Programs and Allowances by tracking sales, accruing funds, and evaluating customer claims for funds.  Analyze profitability by customer by maintaining existing reports and developing new reports as necessary.

Specific responsibilities include:

  • Manage the Oracle Rebate Master Program by setting up new program accruals, running the program, posting journal entries, running reports, and analyzing results. This includes reviewing and understanding all appropriate contract and agreement terms used for the basis of the programs and allowance accruals for each assigned customer, maintaining their respective contract files and ensuring that all programs are properly funded.
  • Research customer requests for credits, authorize payments, and code to appropriate general ledger and rebate numbers in a timely manner. Reject and follow up on recovery of invalid claims as necessary.
  • Respond to customer audits by researching audit claims against Belkin records to reconcile and validate and funds claimed.
  • Interface with various levels across various departments within the company.
  • Establish a consistent dialogue with the Sales Department regarding customer contracts and deductions.
  • Maintain and analyze various customer profitability reports. Participate in monthly P&L review meetings with Sales teams to present and analyze monthly results and gather data for future accruals and forecasts.
  • Work on ad-hoc projects and reports as requested.
  • Participate in the monthly close cycle, ensuring all cutoffs and deadlines are met and that the monthly results are accurate.
  • Create journal entries, credit memos, and reconcile accounts as needed.
  • Perform all other duties as assigned and required.

Education and Experience Requirements:

  • Four-year degree in Accounting, Finance preferred
  • Four to six years' experience in a professional accounting environment; audit experience a plus
  • Proficiency in MS Office - particularly advanced Excel functionality (e.g., pivot tables, LOOKUP formulas)
  • Strong organizational, analytical and interpersonal skills
  • Ability to adapt in a fast-changing environment and contribute regularly to process improvement changes
  • Ability to work additional hours as needed during the month-end close cycle to ensure all deadlines are met (month-end close cycle is defined as the week leading into and the three days after the fiscal month-end close date)
  • Ability to get along with others and to handle both internal and external customers on a professional basis
  • Proficiency in use of fully integrated business software packages; experience with Oracle and Business Objects is a plus

What you’re getting into

We’ve got big collaborative spaces for your big ideas, so bring an open mind and leave your suit in the closet. We all are committed to creating unique and rewarding consumer experiences. Everyone is interested in succeeding – for the team, for themselves and for the business. Cross-functionally and across the company, everyone has common goals and aspires to be their best.

You will learn something new or at least look at things differently every day. There are so many smart and creative people around that you’ll be motivated to pursue the ideal. 

Team spirit is infectious. Belkin is an extremely open workplace, where communication is essential. Not every idea will be accepted, but you’ll be asked for your point of view. Innovation thrives on multiple and varied levels. At Belkin we challenge conventional wisdom and refuse to accept that something cannot be done.

Belkin is an Equal Opportunity and Affirmative Action Employer Disability and Veterans. We maintain a drug-free workplace.

All candidates applying for a job in the EMEA region, please review the Applicant Privacy notice HERE

Location:El Segundo, California

Range for this position:

$67,000 - $71,000

Factors such as geographic location, academic credentials, relevant experience, and specific knowledge, skills and abilities will influence the actual salary offered. In addition to a competitive market-based salary, compensation also includes a performance-based bonus, and in addition to a full range of medical, financial, and/or other benefits. Further details can be found here.

Skills Required

  • Four-year degree, preferably in Accounting or Finance
  • Four to six years of experience in a professional accounting environment
  • Advanced Microsoft Excel proficiency, including pivot tables and LOOKUP formulas
  • Strong organizational, analytical, and interpersonal skills
  • Ability to adapt to a fast-changing environment and contribute to process improvements
  • Ability to work additional hours during the month-end close cycle
  • Ability to work professionally with internal and external customers
  • Proficiency with fully integrated business software packages
  • Audit experience
  • Experience with Oracle and Business Objects

Belkin Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Belkin and has not been reviewed or approved by Belkin.

  • Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, life, and disability, with in‑network preventive care fully covered. Feedback suggests the company shoulders much of the premium burden and provides FSA/HSA options.
  • Leave & Time Off Breadth — Paid vacation, company holidays, bereavement leave, and parental/family leave are presented as generous. Feedback suggests these programs support work‑life needs across many roles.
  • Wellbeing & Lifestyle Benefits — Perks such as employee product discounts, tuition assistance, commuter benefits, and role‑dependent remote/hybrid flexibility are highlighted. Workplace amenities and team events at key hubs are noted as adding to overall benefits value.

Belkin Insights

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The Company
HQ: El Segundo, CA
1,405 Employees

What We Do

At Belkin, we believe that today can be extraordinary. Our products exist at the intersection of people and technology. Our human-centric designs empower individuals to get more out of their daily life. From our humble beginnings in Southern California to a diverse, global country in more than 50 countries, our focus is harnessing technology and design to improve the lives of people around the world. Today, our team consists of more than 1,200 employees across 23 countries. While our main office stays true to our Southern California roots, you’ll find Belkin offices around the world. We’re proud to be a global village, connecting our employees in environments that champion inclusivity, diversity, innovation and connectivity. People are at the center of everything we do and you can be part of our mission to help others Be Ready For Today. Our extensive range of products deliver power, protection, connectivity, audio and home automation solutions across the following divisions: BoostCharge by Belkin SoundForm by Belkin ScreenForce by Belkin Connect by Belkin Stage by Belkin From the humble beginnings of a garage in 1980s Southern California to a global technology company, our ethos has always been about connection and we remain forever inspired by progressing people and the planet we all share.

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