Customer Impact Engineer (f/m/d)

Reposted 11 Days Ago
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Munich, Bayern, DEU
In-Office
Junior
Artificial Intelligence • Information Technology • Software
The Role
As a Customer Impact Engineer, you manage customer integration projects, optimize production processes, and create scalable AI solutions for enterprise clients.
Summary Generated by Built In
Customer Impact Engineer (f/m/d)

About Us

Manex AI is on a mission to enable autonomy for the world’s leading organizations and is currently building autonomous factories. After raising our Seed Round from Lightspeed and BlueYard and winning leading enterprise manufacturing customers, we are now focused on scaling operations across all departments. With our world-class team, we are looking for the key individuals who will help take us to the next level and build a truly outstanding organization.

Your Role

As a Customer Impact Engineer, you’ll take ownership of complex customer projects and make sure our platform delivers real results on the factory floor. You combine excellent project management with a deep understanding of production and data to create measurable impact. Industry leaders such as BMW, Audi, BSH, Stellantis, Liebherr, Still, TDK Electronics, and Henkel already rely on Qualitatio. You will work with majors client since Day 1, take decisions that shape the company, and built up autonomous factories with the help of Qualitatio.

This is a high-impact, full-time position based in Munich within an exceptional team. It requires a high-level of personal responsibility, strategic and analytical mindset, strong drive, high motivation, and a shared ambition to win together.

Your Responsibilities
  • You will get to build a company together within an exceptional team, working on technology that is the cutting edge of tomorrow, starting today and not in 10 years

  • You will solve customer problems, by understanding production processes and translate them into scalable AI solutions

  • Own project management and coordination of customer integrations across industries, working directly with major clients from Day 1

  • You will act on behalf of the entire company and build up strategic collaboration with stakeholders in large industrial organizations, from shop floor to C-level

Your Profile
  • Degree in Industrial Engineering, Mechanical Engineering, Data Science, Management, or similar

  • 1+ years of professional experience in automotive, tech, manufacturing, or consulting

  • Solid knowledge of data science and AI in industrial contexts

  • Excellent communication and stakeholder management skills

  • Business-fluent in German and English

  • Based in Munich or willing to relocate, ready to go all-in with us

What We Offer
  • Unique opportunity to become part of a top-tier team with hands-on responsibility and learn how to build lasting collaborations with leading customers

  • Mentorship & fast learning curve in a high-impact AI-Startup environment, incl. flat hierarchy, direct access to founders, and fast decisions

  • Top-of-market compensation with equity package

  • Develop a best-in-class network (funding, industry, and talent) in Europe and the US

  • A fast-paced environment backed by the world's best investors with the world's leading organizations as customers

Are you willing to start contributing to European autonomy at scale? Apply now!

Top Skills

AI
Data Science
Project Management Software
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The Company
HQ: Munich
23 Employees
Year Founded: 2023

What We Do

Munich-based startup Manex AI is transforming industrial quality management and process steering with its manufacturing optimization agents. The team is working hard towards its vision of autonomous factories and industry leaders like BMW, Audi, BSH, Stellantis, TDK, Henkel, Resrg Automotive and other already rely on Qualitatio. Manex AI's customers have proven to be able to reduce over 70% of test capacities and increase defect detection rates by 20% with Qualitatio, both in OEM and supplier setups.

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