ELEKS Product Design Office is looking for a Middle/Senior UX Designer in Poland, Croatia and Germany.
Our customer is a major German university hospital. The role focuses on designing and continuously evolving the user experience across complex public-facing and internal web applications.
REQUIREMENTS
- 6+ years of professional experience in UX/UI design
- Strong expertise in design systems and complex digital platforms
- C1-level German and excellent command of English
- Proven experience working in agile, interdisciplinary teams and projects
- Willingness to attend approximately 10 on-site meetings in Magdeburg throughout the project
- Experience in healthcare, public sector, education, CMS platforms (Drupal, TYPO3, Sitecore, AEM), and the implementation of accessibility standards is a strong advantage
- Strong experience in user research, user-centered design, information architecture, interaction design, and usability
- Proven ability to create user journeys, wireframes, user flows, clickable prototypes, and detailed design specifications
- Excellent practical knowledge of Figma and FigJam
- Practical experience with Miro or comparable collaborative workshop tools
- Strong expertise in responsive and mobile-first design approaches
- Experience conducting design reviews and ensuring implementation quality
- Reliable availability during agreed CET/CEST core business hours
RESPONSIBILITIES
- Analyze and optimize user journeys for different internal and external target groups
- Develop and continuously improve information architecture, navigation, and user guidance
- Plan and conduct user research, interviews, stakeholder workshops, and usability tests
- Create wireframes, clickable prototypes, user flows, and detailed design specifications
- Derive functional and technical design requirements from the style guide and approved Figma mock-ups provided under Lot 1
- Define and maintain design tokens, breakpoints, grid systems, and layout rules
- Build and evolve a version-controlled design system
- Design reusable templates, page types, modules, and components
- Develop responsive and mobile-first designs
- Define all relevant component and interaction states
- Ensure a consistent visual experience across both the website and intranet
- Consider long labels, varying content volumes, and multilingual content.
- Ensure compliance with WCAG 2.1 AA, BITV 2.0, and EN 301 549 requirements
- Design accessible navigation, forms, controls, and interactive components
- Conduct design reviews and verify implemented interfaces against approved designs
- Collaborate closely with business analysts, frontend and backend developers, quality assurance, content editors, and project management
- Document design decisions and provide implementation-ready specifications to the development team
- Participate in required on-site meetings in Magdeburg
Skills Required
- Built reliable agentic AI workflows integrated into day-to-day design/research processes
- 3+ years designing complex customer experience solutions across multiple touchpoints
- Demonstrable experience building multiple reliable agentic AI workflows end-to-end
- Experience running practical trainings and facilitating leadership around CX Design
- Experience working with both large corporate clients and medium-size businesses
- Experience using customer data and analytics to inform CX decisions
- Experience implementing Voice of Customer programs and analyzing feedback
- Experience in CX strategy
- Ability to point to concrete examples of AI workflows, their problems solved, reliability methods, and results
- Understanding of how AI models work and designing around failure modes for deterministic output
- Hands-on with agentic/spec-driven AI frameworks such as BMAD or Superpowers
- Strong CX strategist and designer with advanced research, journey mapping, and predictive analytics skills
- Excellent communication, stakeholder influence, and storytelling skills
- Advocate for accessibility and inclusive design meeting recognized standards
ELEKS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ELEKS and has not been reviewed or approved by ELEKS.
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Wellbeing & Lifestyle Benefits — Well-being support is positioned as a meaningful part of the package, including mental-health/psychological support and wellness offerings in some locations. Flexible work options (remote-friendly/hybrid and flexible hours) also add day-to-day lifestyle value beyond base pay.
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Leave & Time Off Breadth — Time-off coverage is described as broad, with paid vacation and sick leave plus additional paid days for life events and the option for unpaid days. Sabbatical-like options are also referenced, suggesting additional flexibility for extended leave in some circumstances.
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Equity Value & Accessibility — Long-term rewards include opportunities to buy company shares or convert a yearly bonus into shares. This provides an additional wealth-building path beyond salary for eligible employees.
ELEKS Insights
What We Do
ELEKS is the partner of choice for many of the world's leading enterprises, SMEs and technology challengers. We help businesses elevate their value through custom software development, product design, QA and consultancy services. We deliver high tech innovations to Fortune 500 companies, big enterprises and technology challengers, improving the ways they work and boosting the value they create for the modern world. Our 2000+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe, the US and UK, provide our clients with a full range of software services. These include dedicated teams, product development, R&D and technology consulting. For more information, please visit: eleks.com
