The Role
Lead creative projects from kickoff to delivery by coordinating designers and cross-functional teams, turning client goals into actionable briefs, managing timelines, scope, and risks, maintaining documentation, preparing regular updates and reviews, improving workflows with AI tools, and ensuring strong client relationships and excellent project outcomes.
Summary Generated by Built In
This is a remote position.
- Lead creative projects from kickoff to final delivery.
- Coordinate designers and cross-functional teams to keep projects on track.
- Build strong relationships through proactive client communication.
- Turn client goals into clear, actionable creative briefs.
- Manage timelines, priorities, scope, and project expectations.
- Identify risks early and solve problems before they impact delivery.
- Prepare weekly project updates and monthly client reviews.
- Improve team workflows using AI tools, templates, and better processes.
- Ensure every project is well-documented and organized.
- Drive successful project outcomes while delivering an outstanding client experience.
Requirements
- Have 2+ years leading creative projects or operations, ideally with exposure beyond just one account.
- Think in systems, staying dynamic when the process needs to shift, and showing up with a solution.
- Communicate confidently in professional business English, spoken and written.
- Use AI tools daily as part of the actual workflow for research, making drafts and reports.
- Shape the creative brief with a solid understanding — pushing back on ambiguous requests
- Set realistic scope and timelines upfront, communicate changes openly, and consistently deliver on time
- Catch capacity issues early — before they become bottlenecks.
- Stay steady with clients through tough conversations, and learn from patterns instead of repeating fixes.
- Keep cross-team communication and documentation airtight, end to end.
- Sharp and genuinely curious, agile enough to move with the company's direction.
Benefits
- Competitive salary.
- Work from anywhere with a flexible, non-rigid working system.
- Ownership over strategic client relationships and brand accounts — not just task execution.
- Opportunity to lead diverse, meaningful projects across enterprise and growth clients.
- A supportive and genuinely kind working environment.
- Support and space to grow into senior and leadership roles.
- Reimbursement benefits available after a certain period of tenure.
Skills Required
- 2+ years leading creative projects or operations, ideally across multiple accounts
- Systems thinking with ability to adapt processes and provide solutions
- Confident professional business English, spoken and written
- Daily use of AI tools as part of workflow for research, drafts, and reports
- Create and shape clear creative briefs, push back on ambiguity
- Set realistic scope and timelines, communicate changes, deliver on time
- Identify capacity issues and risks early and resolve before they impact delivery
- Maintain strong client relationships and handle difficult conversations professionally
- Keep cross-team communication and documentation organized end-to-end
- Curiosity and agility to move with company direction and improve workflows
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The Company
What We Do
Nice to Meet You provides digital identity solutions that replace physical business, organization, access, membership, loyalty, and insurance cards with secure digital versions. Its platform lets users create, share, and update cards through an app, while organizations gain centralized administration, verified cards, visitor management, multilingual support, and fraud-resistant QR codes. The service also promotes convenience, efficiency, and reduced paper waste.
