Creative Marketing Manager, Social Media

| United States +80 more | Remote | Hybrid
Employer Provided Salary: 105,600-158,400 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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About Opendoor

Founded in 2014, Opendoor’s mission is to empower everyone with the freedom to move. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple, certain and fast. We have assembled a dedicated team with diverse backgrounds to support more than 100,000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions. But the work is far from over as we continue to grow in new markets. Transforming the real estate industry takes tenacity and dedication. It takes problem solvers and builders. It takes a tight knit community of teammates doing the best work of their lives, pushing one another to transform a complicated process into a simple one.  So where do you fit in? Whether you’re passionate about real estate, people, numbers, words, code, or strategy -- we have a place for you. Real estate is broken. Come help us fix it.

About the Team

With ambitions to make Opendoor a household name, this role will be key in shaping our image and growing awareness for our brand. The person in this role will be responsible for managing our social media presence and content production across all of our platforms (eg. Meta platforms, TikTok, Linkedin, YouTube, and X). You'll work daily with agency partners and internal stakeholders to develop and produce unique content that engages our diverse audiences and builds brand awareness and trust. 

You'll lean into experimentation to continue to improve performance, stay on top of the industry and channel trends to identify growth opportunities. You'll have an eye for design and act as a steward of our brand’s visual identity. This role offers a chance to impact Opendoor's growth while refining your skills in strategy, management, creative thinking, and content production. If you're passionate about using social media to connect with people and drive business success, we'd love to have you join us.

Role Responsibilities:

  • Strategize: You'll set and guide the vision for our organic social media program and lead agency partners and the broader team to achieve goals, leveraging data and intuition to engage, educate, and amplify our brand awareness.
  • Collaborate: You’ll sit within the Creative Marketing team and interface regularly with ops, design, and product to be the conduit between what we’re building at Opendoor and our consumer audiences on social. You’ll interface regularly with agency partners on campaigns and creative opportunities requiring social media amplification. You’ll collaborate with Marketing Media partners when content leans to paid support and Legal for necessary content approvals.
  • Test: Embracing risk, you thrive on experimentation. You'll monitor social media metrics aligned with our objectives, guiding content investment decisions and iterating swiftly to reach more audiences effectively.
  • Monitor: Monitor conversations across existing platforms and explore growth opportunities. You’ll leverage insights from online conversations to support content and production optimizations. You’ll help define community management strategies that scale.
  • Write: Tap into short-form writing skills when needed (eg. paid ads, post captions), draft influencer briefs for bespoke campaigns, and continue to ensure our voice evolves with our brand.
  • Make: Act as a resourceful creator tapping into our internal Creative Studio team and external agency partners to bring creative ideas to life from ideation to launch. You will be responsible for 80+ pieces of content monthly and thrive in production management. 

Skills Needed:

  • Bachelor's degree in marketing, communications, or a related field.
  • 3-5 years work experience related to social media, community management, customer experience, media, communication, public relations or general relationship-building
  • Proven experience in social media management, content production, scaling brand accounts and building significant online communities.
  • Proficiency in creating visual assets and collaborating with design teams.
  • Experience working with and managing external agencies/partners
  • Strong understanding of social media platforms, algorithms, and best practices.
  • Obsession with social media; keen awareness of social media trends and a knack for staying ahead of the curve.
  • Expert collaborator capable of fostering deep cross-functional relationships with an innate bias for action and owner mentality.
  • Creative thinking and ability to generate engaging content ideas.

Bonus Points if:

  • Understanding of both B2B and B2C marketing dynamics
  • Agency background
  • Experience working in the real estate industry
  • Has a portfolio of work showcasing a distinct brand voice
  • Experience working with paid/performance social media

Location:

OD Remote - Remote roles in the US are available in all states EXCEPT Hawaii, Alaska, Montana, or any US Territories. 

Compensation:

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The pay range for most locations in the US is $84,800 - $142,800 annually. In the SF Bay Area of California, Seattle, and New York City Metro area the base salary range is $105,600 - $158,400. Pay within the range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. We also offer a comprehensive package of benefits including paid time off, 12 paid holidays per year, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees

#LI-Remote

#LI-KP1

 

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • PostgreSQLDatabases
    • SketchDesign
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • WordpressCMS

An Insider's view of Opendoor

What's the biggest problem your team is solving?

My team works with our sales and support operators. We manage our multiple telephony platforms, including our call center software. Last year, we replaced our old call center vendor solution with a new custom-built telephony platform. Building the unique features each team has been one of our central challenges for much of the past year.

Maggie

Sr. Software Engineer

How has your career grown since starting at the company?

I started at Opendoor as an intern, responsible for small improvements to our home valuation model’s accuracy. Now, I am one of the leaders on our team - I’m responsible for setting team vision, overseeing systems design for other IC’s, and leading P0 initiatives such as a pricing workflow overhaul that we launched after COVID-19.

Daniel

Software Engineer

How do you empower your team to be more creative?

Analytical problem solving requires creativity too. I always encourage my team to consider all the tradeoffs between different options - what if you need to solve the problem in 1 day? How about 6 months? How about unlimited compute resources? We often come up with more creative and better solutions when we intentionally consider all options.

Sherry

Data Science Manager

What are Opendoor Perks + Benefits

Culture
Volunteer in local community
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Employee stock purchase plan
The program allows qualified employees to purchase company shares at a discounted price.
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Floating holidays
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Home-office stipend for remote employees
Professional Development
Lunch and learns
Promote from within
Mentorship program

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