POSITION SUMMARY
Will process all Service invoices for all branches paying special attention to any discrepancies and find solutions.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Process a high level of service invoices for all branches.
- Review technicians completed work orders from billing que.
- Look for discrepancies and requirements for customer specifics:
Purchase Order requirements
Third party billing
Parts are ordered and received
And other miscellaneous discrepancies.
- After processing invoice, then go to Third Party billing site and load billing data paying attention to detail is required.
- Send completed invoices to customer based on customer preference set up.
- Receive customer payments COD and ACH.
- Research rejected or disputed invoices and work with service department for resolution.
- Manage pending work order ageing.
- Requires staying abreast of branches budget in Power BI – processing must meet or exceed each branch service budget.
- Assist with special projects, as necessary.
Skills Required
- Attention to detail when processing invoices and uploading billing data
- Ability to research rejected or disputed invoices and resolve discrepancies
- Ability to monitor branch service budgets using Power BI
What We Do
Andersen Material Handling is a full-service material-handling solutions provider that helps customers move goods reliably and keep warehouse operations running. It supplies Raymond forklifts, dock levelers, and warehouse automation, and supports equipment with parts, service technicians, routine maintenance, and emergency repairs. The company also offers fleet-management tools and consulting, and serves customers through operations in Michigan, Ohio, and Florida.
