Conversion Rate Optimization (CRO) Lead

Posted 2 Days Ago
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2 Locations
Remote
Mid level
Fitness • Healthtech • Telehealth
The Role
Own the conversion rate optimization roadmap across digital properties. Plan and execute A/B and multivariate tests in Optimizely, analyze quantitative and qualitative data, develop hypotheses, collaborate with design, engineering, product, and marketing teams, maintain experimentation infrastructure, and communicate results to stakeholders.
Summary Generated by Built In

About Homera Health

Homera Health has built some of today’s largest and fastest-growing D2C telemedicine brands. As we expand existing and new market operations, we’re hiring world-class talent across product design, front-end and back-end engineering, digital marketing, and operations to join us in building the next generation of virtual healthcare experiences.

About the Role

We’re looking for a data-driven, creative, and technically savvy CRO Lead to own our end-to-end optimization strategy. You’ll be responsible for increasing conversion rates across our digital properties by identifying opportunities, designing experiments, and implementing winning experiences.

As a generalist, you’ll balance strategic planning with hands-on execution — from research and hypothesis creation to test deployment and post-test analysis.

What Success Looks Like

  • Significant lift in key conversion metrics through disciplined testing.

  • A well-maintained experimentation backlog with consistent test velocity.

  • Broader organizational adoption of data-driven, test-and-learn culture.

Responsibilities:

  • Own the CRO roadmap — plan, prioritize, and execute a continuous cycle of experimentation aligned with growth goals.

  • Design and run A/B and multivariate tests using Optimizely (required), ensuring accurate implementation, tracking, and statistical validity.

  • Analyze quantitative and qualitative data (GA4, Hotjar, surveys, etc.) to identify conversion bottlenecks and new opportunities.

  • Develop big swing hypotheses informed by data insights, behavioral psychology, and UX best practices.

  • Collaborate cross-functionally with design, engineering, product, and marketing teams to implement test variations and roll out winning experiences.

  • Report on results — summarize test performance, learnings, and next steps for leadership and stakeholders.

  • Maintain tracking and experimentation infrastructure, ensuring reliable analytics and clean data.

  • Champion a culture of experimentation across the organization, promoting evidence-based decision-making.

Qualifications

  • 3+ years of hands-on CRO experience, ideally in a fast-moving SaaS, e-commerce, or growth-focused organization.

  • Expertise with Optimizely (mandatory) — including test setup, QA, targeting, and result interpretation.

  • Strong understanding of A/B testing methodology, statistics, and data interpretation.

  • Ability to balance creative problem-solving with analytical rigor.

  • Familiarity with HTML, CSS, and JavaScript sufficient to collaborate with developers or implement light test changes.

  • Excellent written and verbal communication skills; able to present findings clearly to both technical and non-technical audiences.

  • Curiosity, empathy for users, and a relentless drive to improve performance.

Nice to Have

  • Experience with CRO strategy at scale (multiple domains, international audiences).

  • Knowledge of personalization or segmentation frameworks.

  • Background in UX research or conversion copywriting.

What’s in it for you?

As full-time member of our team, you’ll enjoy:

  • Flexible working hours

  • Work wherever you choose.

  • Fun and casual work environment.

  • We are a diverse, global team!

Skills Required

  • 3+ years of hands-on conversion rate optimization experience
  • Expertise with Optimizely, including test setup, QA, targeting, and result interpretation
  • Strong understanding of A/B testing methodology, statistics, and data interpretation
  • Ability to balance creative problem-solving with analytical rigor
  • Familiarity with HTML, CSS, and JavaScript sufficient for developer collaboration or light test implementation
  • Excellent written and verbal communication skills
  • Experience with CRO strategy at scale across multiple domains or international audiences
  • Knowledge of personalization or segmentation frameworks
  • Background in UX research or conversion copywriting
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The Company
Year Founded: 2022

What We Do

Homera Health is a next-generation telehealth services company specializing in virtual healthcare solutions. They offer physician-guided treatments for fat loss, muscle gain, and energy optimization.

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