Conversion Rate Optimisation Manager

Posted 11 Minutes Ago
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London, Greater London, England, GBR
Hybrid
Entry level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Owns conversion rate optimization across web and app store platforms for Chase UK. Responsibilities include analyzing customer behavior, developing hypotheses, managing an experimentation roadmap, deploying and evaluating tests, monitoring performance metrics, managing product pages and store listings, and coordinating with SEO stakeholders. The role requires cross-functional collaboration, commercial judgment, strong organization, and experience with website optimization tools and experimentation.
Summary Generated by Built In

Are you looking for a new opportunity to use your Web and Marketing skills to support our business as it continues to grow?

 

As a Conversion Rate Optimisation Manager you will be responsible for optimizing the customer journey and increasing customer acquisition across web and app store platforms for Chase UK. This role works cross-functionally to identify opportunities to improve conversion, build hypotheses, test at scale, and communicate results to the business.

 

Job Responsibilities 

 

  • Data analysis and insight generation - Utilise analytical tools and research, qual and quant, to construct evidence-based hypotheses for testing
  • Coordination and deployment of Conversion Rate Optimization Initiatives - Collaborate with Head of Growth Marketing to plan, deploy, and analyze experimental changes to the website and app store aimed at improving customer conversion rates. 
  • Own and manage experiment roadmap - Use commercial understanding and a deep knowledge of business objectives and context to manage a prioritised roadmap of experimentation which is regularly communicated to the business
  • Performance Monitoring - Monitor and report on page performance metrics across both web and app store platforms, identifying trends and opportunities for improvement. 
  • Product Page & Store Listing Management - Develop and manage custom product pages and store listings across Appstore and Google Play, ensuring alignment with acquisition campaigns and strategies. 
  • SEO Collaboration - Work closely with the SEO Manager to ensure web and app store pages are indexing highly on search engines and large language models (LLMs). Coordinate web updates and deployment of new content to support SEO objectives.  

Required qualifications, skills and capabilities:

  • Strong commercial acumen and analytical skills
  • Strong organizational skills and attention to detail
  • Experience ideating, delivering, and implementing results at pace from web and Appstore experiments
  • Excellent written and verbal communication skills. 
  • Ability to manage multiple projects simultaneously, collaborating with several stakeholders. 
  • Familiarity with content management systems (CMS) and website optimization tools. 
  • Ability to work effectively in a cross-functional team environment.

 

Preferred qualifications, skills and capabilities: 

 

  • Experience in CRO or conversion testing
  • Experience with workflow management tools such as JIRA
  • Familiarity with SEO and AIO best practices
  • Experience of working in a highly regulated industry

 

#ICBCareer


About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
  
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Marketing & Communications teams shape the firm’s brand and protect and grow the firm’s excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer.

Skills Required

  • Strong commercial acumen and analytical skills
  • Strong organizational skills and attention to detail
  • Experience ideating, delivering, and implementing results from web and App Store experiments
  • Excellent written and verbal communication skills
  • Ability to manage multiple projects simultaneously and collaborate with several stakeholders
  • Familiarity with content management systems and website optimization tools
  • Ability to work effectively in a cross-functional team environment
  • Experience in conversion rate optimization or conversion testing
  • Experience with workflow management tools such as JIRA
  • Familiarity with SEO and AIO best practices
  • Experience working in a highly regulated industry

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Medical coverage and wellness resources, including mental-health support and wellness incentives, are described as comprehensive and accessible; feedback suggests income-based contributions help keep care affordable.
  • Retirement Support — A dollar-for-dollar 401(k) match up to 5% of eligible pay, plus additional employer contributions in some cases, is highlighted as a strong pillar of financial security. Feedback suggests this structure is a notable advantage of the total rewards package.
  • Parental & Family Support — Up to 16 weeks of paid parental leave for all parents, along with fertility, adoption, surrogacy, childcare, and family-support resources, signals a family-forward approach. Feedback suggests these programs are a standout feature of the package.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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