Contract & claims specialist

Posted 4 Days Ago
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Busan, KOR
In-Office
Mid level
Industrial • Manufacturing
The Role
Supports contract management and execution for service business in Korea. Coordinates service orders, resources, documentation, reporting, quotations, invoicing, payment collection, customer satisfaction, contract extensions, export controls, and internal stakeholder collaboration. Reviews contract terms, identifies risks and ambiguities, supports negotiation strategies, optimizes existing agreements, and develops customer relationships to grow contractual service business.
Summary Generated by Built In

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.

As a Contract & Claims Specialist, your primary objective is to support contract management activities and contract execution within our Korea organization, while working closely with internal stakeholders and customers. You will play a key role in supporting the systematic management of contracts in alignment with both local and global standards and facilitating the successful execution of contracts.

Role and responsibilities:
- Lead and execute the overall contractual based service business by cooperating with internal organization.

- Map and deliver contracts completely to the full satisfaction of customers.

- Follow internal processes and rules as well as fulfillment of legal requirements.

- Coordinate, plan, schedule, and monitor service orders with the necessary resources in terms of spare parts, logistics and manpower based on contract.

- Manage all required reports and documentation related contract customers. And also ensure all required data is registered in the system in a timely manner.

- Timely process service orders, from quotation and invoicing to receipt of payment.

- Monitor client satisfaction related contract.

- Market intelligent and customer maintenance for extension of contract based service business.

- Analyze key contract terms with a focus on potential opportunities and risks as well as ambiguities, gaps and potential conflicts.

- Drive growth of contractual based service business with the Korean Shipowner, SMC, Engine OEM.

- Review, update and optimize existing contracts in conjunction with Service Sales based on a contract strategy to align customer requirements with aspects such as pricing, contract scope and Accelleron's schedule.

- Contribute to the development of contract negotiation strategies and their implementation with collaboration with Service Sales.

- Build and maintain a sustainable relationship with contract customers.

- Ensure export controls for execution of contract.

- Collaborate and coordinate activities in the Accelleron network.
Your background:
- Bachelor's degree in a technical or commercial field or comparable experience.

- More than 2 years of practical work experience including extensive knowledge in dealing with commercial activities in the service business.(SAP experience preferred)

- Awareness of condition and terms on legal documentation.

- Professional experience in a coordinating role in the service business.


Your benefits:

- Attractive compensation & benefits

- Employee Assistance Program

- Global Parental Leave Program

- Flexible working models


We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron.com.

Accelleron Data Privacy Statement: accelleron.com/privacy-notice/candidate

Job Family Group:

Finance

Skills Required

  • Bachelor's degree in a technical or commercial field, or comparable experience
  • More than 2 years of practical work experience
  • Extensive knowledge of commercial activities in the service business
  • Awareness of conditions and terms in legal documentation
  • Professional experience in a coordinating role within the service business
  • SAP experience
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The Company
HQ: Baden
1,274 Employees

What We Do

We help the world move further, more efficiently and sustainably. As a global leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications, our technologies and services support marine and energy industries that form the backbone of modern civilization. With our 100-year heritage and serving more than 100 locations in over 50 countries, we're continuously innovating to drive the energy transition forward

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