NextGen Protection Companies, Inc. is currently hiring for the position of Contract Administrator to join our growing team.
NextGen specializes in fire alarm/fire sprinkler installation, service, and inspections as well as other low-voltage services including security alarms, camera systems and access control.
Job DescriptionProcess and maintain new & existing contracts and agreements.
New Agreements
- Process new contracts & agreements. This entails, but not limited to, entering in the new client information, add account in all systems, make sure documents are saved in correct locations.
Transfer Agreements
- Work with salesperson during transfer of services. This entails, but not limited to, updating the account with the cancellation of former owner, update account(s) with current owner information, removing the former agreement and entering in the new agreement information. Also, sending in notice to the Fire Department when original owner sends in their notice to cancel FLS agreement.
Cancelled Agreements
- Provide customer with the correct information and process for cancellation. Process all received cancellation forms – Notify all required departments and updating all systems accordingly.
Current Agreements
- Maintain the current contract by tracking their term date and renewing contracts due to expire. This includes, but not limited to, reaching out to the customer with revised pricing on a contract renewal as well as updating the system when contract turns over to year-to-year.
Account Maintenance
- including but not limited to Contact Updates, Billing Updates, and other account information.
QualificationsAccount and data entry experience would be welcomed
High School Diploma or equivalent
Intermediate Excel knowledge
Strong time-management and prioritization skills
Willingness to grow and improve
Customer service oriented attitude
Additional InformationBenefits
$18hr to $20hr
Competitive benefits
401(k)
Medical/Dental/VIsion
Skills Required
- High school diploma or equivalent
- Intermediate Microsoft Excel knowledge
- Strong time-management and prioritization skills
- Customer service-oriented attitude
- Willingness to grow and improve
- Account and data entry experience
What We Do
NextGen Protection Companies, Inc. provides fire and life-safety system services, specializing in the installation, servicing, and inspection of fire alarms and fire sprinklers. It also delivers low-voltage security solutions, including security alarms, camera systems, and access control. The company coordinates customer and technician schedules to support timely service calls and serves thousands of customers nationwide across the United States with ongoing monitoring.
