Our Content Operations Specialist makes an impact by bringing our digital experiences to life through engaging,relevant, and accurate website content. As part of our eComm Content Operations team, they help manage and execute seasonal website content updates, integrated marketing campaigns, and product launches across our global eCommerce platforms. Working closely with cross-functional teams, they ensure our digital content is delivered seamlessly, creating intuitive and personalized shopping experiences that connect consumers with our products.
They thrive in a fast-paced, collaborative environment where curiosity, adaptability, and attention to detail are key. From helping guide the creation of homepage content and on-site assets to performing quality assurance to supporting website enhancements, they play an important role in helping Fossil deliver smarter, more meaningful digital experiences. After all, we are “Greater Together.”
We are looking for people who embody our core values; Authenticity – we are all in with our unique selves. Everyone is different at Fossil and we love it! Grit – we push through, we bounce back, and we set our sights on the prize & go after it. Curiosity – we ask what if? What's next? Sense of Humor – we don't take ourselves too seriously. Yeah, seriously. Making an Impact – we go big. We perform. We make a difference.
Who You Are
Experience in digital content operations, website management, eCommerce, or digital marketing, preferably within a retail environment.
Hands-on experience managing website content, including homepage layouts, product listing page (PLP) banners, marketing content for PDPsand product launches.
Understanding of responsive website design concepts, including breakpoints, viewports, and how content displays across desktop and mobile devices.
Experience supporting website quality assurance (QA), reviewing content accuracy, and troubleshooting display or functionality issues.
Comfortable managing operational tasks, including ticket submissions, content requests, spreadsheets, and website updates.
Strong organizational skills with the ability to manage multiple projects, shifting priorities, and time-sensitive requests.
Excellent communication and interpersonal skills, with the ability to collaborate effectively across marketing, creative, digital, and global teams.
Detail-oriented with a proactive approach to identifying issues, solving problems, and improving processes.
Naturally curious, adaptable, and confident sharing ideas and recommendations in a collaborative environment.
Ability to balance independent execution with taking direction and supporting broader team initiatives.
Passion for creating engaging digital experiences and leveraging technology to deliver more personalized customer journeys.
Familiarity with content management systems (CMS) and website publishing processes.
Preferred: Experience supporting global eCommerce websites or working within a digital agency environment with hands-on website content management responsibilities.
What We Offer
Comprehensive benefits supporting health, well-being, and future planning
Paid time off and leave programs for life's important moments
Opportunities for growth, learning, and development
Employee product discounts
Skills Required
- Experience in digital content operations, website management, eCommerce, or digital marketing
- Hands-on experience managing homepage layouts, product listing page banners, product detail page marketing content, and product launches
- Understanding of responsive website design concepts, including breakpoints and viewports
- Experience supporting website quality assurance and troubleshooting display or functionality issues
- Ability to manage operational tasks including ticket submissions, content requests, spreadsheets, and website updates
- Strong organizational skills and ability to manage multiple projects and shifting priorities
- Excellent communication and interpersonal skills for cross-functional collaboration
- Detail-oriented, proactive problem-solving approach
- Ability to balance independent execution with direction and broader team initiatives
- Familiarity with content management systems and website publishing processes
- Experience supporting global eCommerce websites or working in a digital agency with hands-on website content management
What We Do
Fossil Group is a global design, marketing, distribution, and innovation company specializing in lifestyle accessories. It creates distinctive watches and accessories with leading brands, bringing brand stories to life through an extensive distribution network, categories, and channels. Its products include watches, jewelry, and leather goods, and the company focuses on quality, fashionable pieces, technology, authenticity, and long-term value creation for customers worldwide.
