Job Title
Community Sales Contractor
Department
Consumer Sales
Location
USVI
Reports to
Consumer Sales Lead
Grade:
Job Code:
Type of position:
Full-time Part-time
Non-Union Union
Hours_40___ / week
Exempt Non-exempt
The Community Sales Contractor will be directly responsible for the growth and development of our outside sales channel. Strategic planning of mobile sales Pop-up shops. Dealer support, and door to door sales, as well as providing equipment support, some technical assistance, billing, and collections. The successful incumbent of this position must be able to communicate effectively, possess great organizational skills, lead by example, and encourage a positive environment.
Qualifications or PrerequisitesDuties and responsibilities include but are not limited to the following:
- Sell the value of the Company’s products, service plans and ancillary device
- Develop and execute a mobile sales plan and schedule
- Develop and execute strategic plans for pop-up shops
- Develop and execute strategic plans for door to door sales
- Support Dealer Channel
- Provide optimum Customer experience and develop positive relationships
- Responsible for meeting established sales objectives by matching Channel needs with the right products and services
- Responsible for maximizing sales and profitability by focusing on key locations
- Organize dealer-based community sales events
- Work with business owners to gain permission and access to heavily trafficked areas
- Work with community managers of low income communities to gain access and setup schedule
- Perform other duties and functions as outlined by direct manager, that help to foster and develop channel needs and success
REQUIREMENTS, KNOWLEDGE, SKILLS AND ABILITIES
- At minimum two (2) years’ Customer-facing experience
- At minimum one (1) year experience working in a retail sales environment; one (1) year cellular industry experience preferred
- Knowledge of principles and processes for providing Customer and personal services (i.e., Customer needs assessment, meeting quality standards for services, evaluating customer satisfaction)
- Excellent oral and written skills
- Experience in the Communications industry, as well as current and emerging technologies
- Knowledge and experience with wireless retail sales
- Strong interpersonal skills for interfacing with customers
- Ability to work in a service-oriented, fast paced team environment
- Ability to listen carefully and actively
- Ability to meet established sales targets
- Excellent oral and written skills
- Computer literacy, with an aptitude for learning communication products and services
- Knowledge of Microsoft Office Suite
EDUCATION REQUIREMENTS
- High School Diploma, GED, or relevant experience. Some college preferred
- Minimum of one (1) year of retail, sales, or customer service experience
TECHNICAL REQUIREMENTS
- N/A
CERTIFICATION REQUIREMENTS
- N/A
TRAINING REQUIREMENTS
- N/A
PHYSICAL REQUIREMENTS
- Standing or sitting, walking, typing, talking and hearing, bending, squatting, reaching, for extended periods of time
- Ability to occasionally lift up to 25 pounds
- Moderate noise level
TRAVEL REQUIREMENTS
- N/A
OTHER REQUIREMENTS
- Must be willing to work a flexible schedule including evenings, weekends, and holidays
Skills Required
- At least two years of customer-facing experience
- At least one year of retail sales experience
- High school diploma, GED, or relevant experience
- At least one year of retail, sales, or customer service experience
- Excellent oral and written communication skills
- Knowledge and experience with wireless retail sales
- Ability to meet established sales targets
- Computer literacy and ability to learn communication products and services
- Knowledge of Microsoft Office Suite
- Willingness to work flexible schedules, including evenings, weekends, and holidays
- At least one year of cellular industry experience
- Some college education
What We Do
ATN International, Inc. (Nasdaq: ATNI), headquartered in Beverly, Massachusetts, is a provider of digital infrastructure and communications services in the United States and internationally, including the Caribbean region, with a focus on rural and remote markets with a growing demand for infrastructure investments. The Company’s operating subsidiaries today primarily provide: (i) advanced wireless and wireline connectivity to residential, business and government customers, including a range of high-speed Internet and data services, fixed and mobile wireless solutions, and video and voice services; and (ii) carrier and enterprise communications services, such as terrestrial and submarine fiber optic transport, and communications tower facilities. ATN has been investing in communications infrastructure for more than 30 years across the globe through local brands. We have a proven operational strategy that has enabled us to expand our position in historically underserved rural and remote markets. We believe communications services should be easy, equitable, and ubiquitous. Our mission is to digitally empower people and communities so that they can connect with the world and prosper. Our vision is to bring social and economic prosperity by providing people and communities with the best digital connectivity the world has to offer. The value we provide is demonstrated in the diversified markets we serve and the infrastructure and local brands that maintain strong competitive positions in attractive, historically underbuilt and underserved markets. Our years of experience in these challenging markets and customer-centric approach to delivering curated technology solutions drives operational performance and cash flow. We reinvest our cash flow to create value for our stakeholders.
