Community Manager

Posted Yesterday
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Saint-Nazaire, Loire-Atlantique, Pays de la Loire, FRA
In-Office
Senior level
Artificial Intelligence • Sales • Software • Business Intelligence
The Role
Develop and execute GONG’s international community strategy across social platforms. Plan and publish content, engage audiences, answer questions, monitor feedback, coordinate responses, track community and brand performance, and recommend improvements. The role collaborates with Communication, Product, and Customer Service teams, coordinates contributors, and supports community team growth. Candidates need at least five years of community management or digital communications experience, strong board-sports knowledge, excellent writing skills, and familiarity with social publishing and analytics tools.
Summary Generated by Built In
WHO WE ARE.

Founded in 1996, GONG has grown from a pioneering French surf brand into a fast-scaling international player, driven by one mission: sharing our passion for board sports with the world.

Today, with 100+ employees and €30M turnover, GONG is expanding rapidly, blending innovation, lifestyle, and performance across Surf, SUP, Kite, and Wing Foil.

Our DNA is simple: Sharing.

  1. Sharing our creations.

  2. Sharing our know-how.

  3. Sharing our lifestyle.

  4. And above all, sharing with everyone.

Our model is disruptive.

By cutting out intermediaries, GONG makes premium gear accessible to all: expert advice, flawless service, unbeatable prices.

The result: Everyone can enjoy the water at the highest level.

BUILD AND ENGAGE THE GONG COMMUNITY.

GONG is looking for a Community Manager to grow our international community and strengthen the connection between our brand and the people who ride our gear. You’ll lead our social media presence, create conversations around our products and sports, and work closely with our Communication, Product and Customer Service teams to keep every interaction useful, authentic and true to GONG.

MISSION.
  • Develop and run GONG’s community strategy across social platforms.

  • Plan and publish content that showcases our products, riders, events and the sports we love.

  • Engage with the community daily, answer questions and encourage meaningful conversations.

  • Monitor feedback and emerging issues, coordinate responses with the relevant teams, and share insights that help GONG improve.

  • Track community growth, engagement and brand perception; report on performance and recommend actions.

  • Coordinate contributors and support the growth of the community team.

PROFILE.
  • At least five years of experience in community management or digital communications.

  • Deep involvement in surf, SUP, wing, kite or foil culture, with strong knowledge of the gear.

  • Excellent writing and communication skills, with a feel for the tone of different social platforms and international audiences.

  • Comfortable using social media, publishing and analytics tools.

  • Organized, reliable and able to manage several priorities at once.

  • A collaborative, positive approach and the judgment to handle sensitive conversations with care.

One main condition. You live for it.

Skills Required

  • At least five years of experience in community management or digital communications
  • Deep involvement in surf, SUP, wing, kite, or foil culture, with strong gear knowledge
  • Excellent writing and communication skills for different social platforms and international audiences
  • Comfort using social media, publishing, and analytics tools
  • Strong organization, reliability, and ability to manage multiple priorities
  • Collaborative, positive approach and sound judgment when handling sensitive conversations
Am I A Good Fit?
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The Company
HQ: Warsaw
Year Founded: 2015

What We Do

Gong is a revenue artificial intelligence software company that provides an AI operating system for go-to-market teams. Its platform captures and analyzes customer interactions, turns revenue data into actionable insights, and supports sales engagement, forecasting, enablement, customer success, and revenue operations. Gong’s tools help organizations understand customers, automate critical workflows, improve productivity and predictability, and increase win rates and revenue.

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