Communications Manager

Posted 2 Days Ago
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London, Greater London, England, GBR
In-Office
Entry level
Agency
The Role
The Communications Manager develops and executes external communications across markets, including media relations, story development, communications planning, executive visibility, awards campaigns, reputation management, stakeholder collaboration, and performance reporting. The role builds AKQA’s reputation by promoting its work, people, expertise, and partnerships through compelling messaging and media opportunities.
Summary Generated by Built In

At AKQA, we believe in uniting imagination, design, craft and technology to create new forms of value. For more than three decades, we've helped brands imagine what’s next and make what matters, from pioneering digital to defining the next era of AI. Operating across 19 countries and 30 locations, we work with organisations to build intelligent systems, digital products, connected ecosystems and immersive experiences that shape culture, deepen brand relevance and unlock growth.

The Communications Manager helps build AKQA's reputation by bringing our work, ideas, people and expertise to the attention of clients, media and the wider industry.

Reporting to the Director of Marketing & Communications, the role is responsible for delivering external communications activity across markets, working closely with AKQA's leaders, studios and wider Marketing & Communications team as well as collaborating with the wider WPP Marketing & Comms teams. 

Key Responsibilities

  • Media relations: Build and maintain relationships with relevant media, proactively pitch stories, manage enquiries and secure coverage that strengthens AKQA's reputation.

  • Story development: Identify compelling stories across AKQA's work, capabilities, people and partnerships, developing press releases, pitches, messaging and other communications materials.

  • Communications planning: Support the development and delivery of communications plans aligned with AKQA's business priorities and marketing activity.

  • Executive visibility: Coordinate media interviews, speaking opportunities and thought leadership activity, preparing briefing materials and supporting spokespeople.

  • Reputation building: identify and support the creation and entry to relevant awards, lists and rankings (people and agency), as well as maintaining relationships with the right editorial teams as part of campaigning.

  • Reputation management: Support the handling of sensitive communications and ensure external messaging is accurate, consistent and aligned with AKQA's positioning.
  • Collaboration: Work with studios, client teams and Marketing & Communications colleagues to identify opportunities, gather information and coordinate communications activity.

  • Measurement: Monitor media coverage and communications performance, providing regular reporting and recommendations for improvement.

What You Bring

  • Experience in PR, media relations or corporate communications, ideally within the creative, marketing, design or technology industries.

  • Strong media relationships and a natural instinct for a good story, knowing how to develop an angle, spot an opportunity or jump on a conversation at the right moment.

  • Curiosity about emerging platforms, non-traditional channels and new ways to earn attention beyond conventional media.

  • Excellent writing, editing and storytelling skills, with the ability to make complex ideas compelling and accessible.

  • Experience delivering communications campaigns and supporting executive visibility.

  • Good judgement, cultural awareness and a strong sense of timing, knowing when to act quickly and when to hold back.

  • Energy, initiative and a proactive approach, with the confidence to bring ideas forward and make things happen

  • A collaborative mindset and the ability to navigate multiple stakeholders and priorities without losing momentum.

We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

Skills Required

  • Experience in public relations, media relations, or corporate communications, ideally in creative, marketing, design, or technology industries
  • Strong media relationships and ability to identify and develop compelling stories
  • Curiosity about emerging platforms, non-traditional channels, and new ways to earn attention
  • Excellent writing, editing, and storytelling skills
  • Experience delivering communications campaigns and supporting executive visibility
  • Good judgment, cultural awareness, and strong sense of timing
  • Energy, initiative, and a proactive approach
  • Collaborative mindset and ability to manage multiple stakeholders and priorities

AKQA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AKQA and has not been reviewed or approved by AKQA.

  • Parental & Family Support — Policies include fully paid parental leave for all parents, adoption support, and family leave for caregiving needs. Additional supports such as subsidized backup childcare and regional enhancements reinforce family care.
  • Healthcare Strength — Health coverage offers multiple plan options with full preventive care, mental‑health resources, and dental and vision coverage. Some regions provide 24/7 virtual doctor access and supplementary healthcare budgets for services not covered by insurance.
  • Leave & Time Off Breadth — Time‑away provisions include generous paid holidays with increases over tenure and a companywide year‑end closure. Special, study, and event‑based leave (e.g., weddings, moving) broaden the range of available time off.

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The Company
HQ: London
2,068 Employees
Year Founded: 2001

What We Do

AKQA is the frontier agency, uniting imagination, design, craft and technology to create new forms of value. For more than three decades, we've helped brands imagine what’s next and make what matters, from pioneering digital to defining the next era of AI. Operating across 19 countries and 30 locations, we work with organisations to build intelligent systems, digital products, connected ecosystems and immersive experiences that shape culture, deepen brand relevance and unlock growth. AKQA is a WPP agency.

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