Communications Director

Posted 5 Hours Ago
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69 Locations
Hybrid
123K-123K Annually
Senior level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
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The Role
Leads firmwide internal communications and change initiatives, translating business priorities into clear messaging, engagement plans, executive narratives, and content. Advises leaders, manages complex communication programs, supports organizational adoption, monitors engagement, collaborates with brand and marketing teams, and mentors communications staff.
Summary Generated by Built In
The Opportunity
As a Communications Director you will lead internal change and communication efforts that connect employees to business priorities, shape clear messaging, and support the firm's reputation within our Internal Firm Services practice. As a Director you will set direction, guide multiple initiatives, and use strategic judgment to shape communications that support business growth, develop new ideas, and help leaders navigate change.
In this role at PwC, you will work across internal stakeholders to plan and deliver communication strategies, translate complex messages into clear content, and support the people side of transformation. You will also help mentor emerging leaders, balance short-term needs with longer-term goals, and bring a commercial mindset to communication planning while upholding the firm's values, integrity, and brand.
Responsibilities
- Leading internal communication strategy for firmwide initiatives, translating business priorities into clear messages and engagement plans
- Advising leaders on communication approaches for change efforts, organizational updates, and employee engagement across multiple audiences
- Developing content for announcements, talking points, presentations, newsletters, and digital channels that supports consistent messaging
- Assessing communication needs, audience impacts, and channel effectiveness to shape practical plans for internal rollout
- Managing complex communication programs from planning through delivery, coordinating timelines, deliverables, and stakeholder input
- Applying change management, behavior change communication, and stakeholder communications skills to support adoption of new initiatives
- Using storytelling, copywriting, and speech writing to create clear, concise, and audience-focused materials
- Monitoring feedback and engagement trends to refine messages, improve reach, and adjust communication tactics
- Collaborating across brand, marketing, and communications teams to align internal messaging with broader firm priorities
- Guiding and mentoring communication team members while promoting creative thinking, accountability, and disciplined execution
What You Must Have
- At least a High School Diploma or the equivalent degree
- At least 8 years of experience in roles involving internal and external corporate communications or PwC experience
What Sets You Apart
- Preference for at least one of the following fields of study: English Literature,Journalism,Communications Studies/Speech Communication and Rhetoric
- Demonstrating corporate communications experience in a director role
- Developing communications strategies for internal change initiatives
- Translating complex messages into clear executive-level narratives
- Leading thought leadership and brand-aligned content creation
- Navigating crisis communications and stakeholder engagement across teams
The salary range for this position is: $122,500 - $423,780. For residents of Washington state the salary range for this position is: $122,500 - $504,500. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

Skills Required

  • High School Diploma or equivalent degree
  • At least 8 years of experience in internal and external corporate communications or PwC experience
  • Degree or study in English Literature, Journalism, Communications Studies, or Speech Communication and Rhetoric
  • Corporate communications experience in a director role
  • Experience developing communications strategies for internal change initiatives
  • Experience translating complex messages into clear executive-level narratives
  • Experience leading thought leadership and brand-aligned content creation
  • Experience navigating crisis communications and stakeholder engagement across teams

What the Team is Saying

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PwC Compensation & Benefits Highlights

  • Retirement Support — Feedback suggests employer-funded retirement contributions alongside a 401(k) match and the Wealth Builder program are notable strengths. Vesting is graded, but the presence of both firm-funded and matching elements enhances long-term financial support.
  • Parental & Family Support — Feedback suggests 12 weeks of parental leave for all parents, phased return-to-work, and family-forming support (adoption, surrogacy, fertility) stand out. Back-up childcare and eldercare resources add tangible day-to-day utility for caregivers.
  • Healthcare Strength — Feedback suggests multiple medical plan options with mental-health resources and wellness programs provide breadth. Access to counseling platforms and specialized care programs enhances overall wellbeing coverage.

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The Company
HQ: New York, NY
370,000 Employees
Year Founded: 1998

What We Do

Build what’s next — with tech that matters PwC provides professional services across Audit and Assurance, Advisory and Tax — powered by a global network of over 370,000 people in 149 countries. You may know us for our business expertise, but technology is core to how we help clients move faster, build trust and deliver meaningful outcomes. As a technologist, you’ll work on agile teams with experienced engineers and product thinkers — using AI, cloud, cybersecurity and more to design scalable, real-world solutions. You’ll keep learning, stay challenged and be part of a network where your growth is built in — and your work drives what’s next.

Why Work With Us

At PwC, our professionals include technologists, engineers, programmers and consultants working across AI, cloud, cybersecurity, data and more. You’ll explore innovative ways to help clients transform their business through technology—reducing complexity, unlocking value and shaping a more agile, data-driven future.

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