The Role
Supports domestic sales teams and distributors by preparing quotations, entering purchase orders, processing sales orders, and maintaining accurate CRM and customer data. Reviews orders for pricing, shipping, payment, and address accuracy; follows up on missing information; provides order and shipping confirmations; manages backlog reviews; and completes assigned projects. Requires database and data-entry familiarity, customer service skills, Microsoft Office proficiency, and strong multitasking abilities.
Summary Generated by Built In
The Commercial Operations Admin. supports the domestic sales team and distributors on creating quotations updating the CRM system, and processing Sales Orders.
Key Areas of Responsibility:
- Enter approved purchase orders and generate quotes
- Ensure accuracy of incoming orders including pricing, shipment terms, payment terms, and address information
- Update CRM and follow up on missing end user information and provide order/shipping confirmations when required
- Perform CRM functions including maintaining accurate customer data, acting upon exception reports, and general data integrity
- Accomplish project tasks as assigned by Sales Management
- Manage backlog review and follow up
Knowledge, Skills & Abilities:
- Associate degree in business or related field
- Familiar with database operation and data entry
- Customer Service experience desired
- Professional phone and phone etiquette
- Ability to multitask and work under pressure.
- Possess hands-on knowledge of standard Microsoft Office applications
- Salesforce or ERP system experience is a plus
Skills Required
- Associate degree in business or a related field
- Familiarity with database operations and data entry
- Professional phone skills and phone etiquette
- Ability to multitask and work under pressure
- Hands-on knowledge of standard Microsoft Office applications
- Customer service experience
- Salesforce or ERP system experience
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The Company
What We Do
Mirion is a global provider of radiation safety and science technologies, partnering with customers across science, industry, and medicine. The company develops detection, measurement, analysis, and monitoring solutions for nuclear, defense, medical, and research end markets. Its medical group supports healthcare from diagnosis through treatment, while its mission is to harness ionizing radiation knowledge to protect people and advance critical innovation.
