PURPOSE OF THE JOB
This position provides customer assistance to Commercial Banking customers and assists Commercial Relationship Managers and/or the Market President with their job duties. This position provides professional support to the Commercial Team in their Market. The role is responsible for ensuring a seamless customer experience by aiding Commercial Relationship Managers with loan documentation, portfolio management, and administrative duties. Aiding commercial customers with various inquiries and through the loan process. Assists the Market President with administrative functions.
MAIN DUTIES OF THE JOB
- Provides professional assistance and resolves inquiries to commercial customers of the bank.
- Monitors non-sufficient funds report daily, work with Commercial Relationship Manager (CRM) to obtain necessary approvals and communicates to Deposit Services decision to pay items as needed within our internal processing window.
- When asked, will assist CRM with portfolio management issues (i.e. past-due payments) by communicating with customers.
- Assists CRM in management of construction loans and asset-based lines of credit.
- Processes wire transactions for commercial customers and loan disbursements.
- Communicates internally with Loan Closers, Credit, Loan Servicing, Collections, Treasury Sales, Digital Banking & Payments, Deposit Services, Retail Branch personnel and other various departments as needed.
- Communicates and coordinates with customers, realtors, builders, insurance agents, attorneys, appraisers, and others in preparation for applications, pre- and post-closings.
- Images and inputs financial statements and various customer and loan documents as needed.
- Coordinates documentation of loans with the assistance of CRM.
- Coordinates exceptions clearing, insurance tracking and resolution, and other post-closing items.
- Administers loan closings when CRMs are unavailable.
- Administers all loan disbursements.
- Assists in the opening of commercial depository accounts with the CRM and Retail Branch personnel.
- Assists Treasury Management Officer by preparing paperwork to establish customer’s online banking access and/or adding any new accounts.
- Adheres to all applicable laws and regulations governing bank operations.
- Provides administrative assistance to the Market President.
- Actively participates in community organizations and bank sponsored events.
- Provides administrative assistance to the Market President.
- Actively participates in community organizations and bank sponsored events
WHAT YOU WILL NEED TO SUCCEED
- One to three years of experience in a commercial lending environment with a demonstrated understanding of commercial lending processes, terminology, loan documentation and loan servicing requirements.
- Good understanding of banking products and services.
- Knowledge of legal issues surrounding the perfection of a security interest in collateral, organizational documents of borrowers and determining authority to borrow.
- Knowledge of bank loan policy and regulations.
- Capability to interpret financial information and data and determine the value of collateral offered.
- Good organizational and problem-solving skills.
- Good oral and written communication skills.
- Good computer skills including knowledge of DocuSign and Microsoft Office suite of products.
- Familiar with Baker Hill NextGen loan system and FiServ Navigator.
- Ability to work under pressure and loan closing time constraints.
- Good time management skills and the ability to work independently with minimal supervision.
- Be a team player.
HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER
GOOD CREDIT IS A MUST
CREDIT REPORT IS REQUIRED FOR EMPLOYMENT
Skills Required
- One to three years of experience in a commercial lending environment
- Understanding of commercial lending processes, terminology, loan documentation, and loan servicing requirements
- Understanding of banking products and services
- Knowledge of legal issues involving security interests in collateral, borrower organizational documents, and borrowing authority
- Knowledge of bank loan policy and regulations
- Ability to interpret financial information and determine collateral value
- Organizational and problem-solving skills
- Strong oral and written communication skills
- Computer skills, including DocuSign and Microsoft Office
- Familiarity with Baker Hill NextGen and FiServ Navigator
- Ability to work under pressure and meet loan closing time constraints
- Time management skills and ability to work independently with minimal supervision
- Ability to work as a team player
- Good credit
What We Do
About Home Bank Chartered in 1908 as Home Building and Loan, Home Bank is one of the most stable financial institutions, building on the future by doing what's right for its customers today. Personal banking is the bank’s trademark and will continue to be as it moves forward with innovative banking options and new technology for its customers. Over the past century, Home Bank has always gone above and beyond, striving to be good for business and good for life. Offering a full range of deposit and loan products in its market areas, the bank operates 42 full-service banking centers in Louisiana, Texas and Mississippi. About Home Bancorp Home Bancorp, Inc. (Nasdaq: HBCP) is the parent company for Home Bank, a national bank headquartered in Lafayette, La. Home Bancorp was formed in 2008 when Home Bank successfully completed its Initial Public Offering.
