Colleague Technical Consultant

Posted 26 Days Ago
Be an Early Applicant
Hiring Remotely in USA
Remote
90K-120K Annually
Entry level
Information Technology • Consulting
The Role
Support clients with Ellucian Colleague ERP implementation, configuration, integration, migration, system administration, troubleshooting, and technical support. Consult with clients to understand requirements, recommend solutions, manage project deliverables, and align systems with business processes. The role may focus on Colleague programming using Envision and UniBasic or system administration and integration, with opportunities to develop skills in modern web technologies, APIs, cloud platforms, and SaaS solutions.
Summary Generated by Built In

Strata Information Group (SIG) is a trusted leader in higher‑education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long‑standing and deeply embedded partner within the higher‑education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service. Our heritage is built on hands‑on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale. 


Position Summary 

We’re seeking a versatile and self-directed Colleague ERP Technical Consultant to support, enhance, migrate, and integrate Ellucian’s Colleague ERP systems for our clients. This role is ideal for professionals with strong skills in either programming or system administration/integration—along with a willingness to expand into the other area.

You’ll collaborate directly with clients to understand their needs, configure solutions, and provide ongoing technical support. The position offers two primary paths of specialization:

1. Programming and Development Focus
Ideal for candidates with experience in Colleague programming, especially using Envision and UniBasic. Familiarity with or a willingness to learn modern tools such as JavaScript and React for Ellucian Experience SDK card development is highly valued.

2. System Administration and Integration Focus
Suited for professionals skilled in system administration, integrations, and managing Colleague environments. Experience with release management, API configuration, and light Envision/UniBasic programming is a plus.

Full and Part-Time opportunities are available.

Key Responsibilities

  • Implementation and Configuration: Collaborate with and assist clients with implementing Colleague software suite and connected applications. 
  • Client Consultation: Engage with clients to understand their specific requirements, provide recommendations, and ensure that solutions align with their business processes.
  • Technical Support: Provide ongoing technical support and troubleshooting for the Ellucian Colleague system, resolving issues promptly and efficiently.
  • Project Management: Manage multiple project timelines and deliverables, setting priorities and ensuring that all milestones are met and client expectations are exceeded.
  • Troubleshoot: Offer innovative solutions to clients’ technical requests on their Colleague software suite. 

Required Qualifications:

  • Ellucian Colleague Knowledge: Strong understanding of Colleague’s functional and technical aspects, with the ability to configure, extend, and integrate system capabilities effectively.
  • Programming Expertise (if applicable): 
    • Ability to work with or learn Envision and UniBasic for Colleague programming
    • Ability to work with or learn JavaScript, React, PostgreSQL, etc. for Ellucian Experience, Data Connect, Insights and others.
    • Understanding of APIs, JSON, XML and other next generation technologies and data mappings.
  • System Administration & Environment Management (if applicable):
    • Experience with Colleague system administration, setup, and proactive monitoring.
    • Proficient in managing system backups, updates, and new release installations.
    • Experience with Colleague release installations, updates, and troubleshooting, ensuring smooth version transitions.
  • Ellucian Self-Service and Core Tools: Proficiency in Colleague Self-Service, Envision, Workflow, ELF programming, and Colleague Studio.
  • Customer-Centric Problem-Solving: Strong communication skills with a customer-service approach, capable of translating technical issues into clear, actionable terms for users.
  • Troubleshooting and Support: Ability to diagnose and resolve complex technical and functional Colleague issues.

Preferred Qualifications

  • Data Conversion and Migration: Hands-on experience with data migration/conversion processes geared towards SaaS migrations.
  • SQL Proficiency: Advanced skills in SQL for data queries, manipulation, and reporting.
  • API Integrations: Proficiency in configuring and troubleshooting API integrations (REST, SOAP).
  • Cloud and SaaS Solutions: Experience with cloud technologies (e.g., Azure, AWS) and SaaS deployments.
  • Single Sign-On (SSO): Experience with SSO implementation (SAML, OAuth).
  • Ethos Tools Expertise:
    • Ellucian Experience: Custom card development, UI enhancements.
    • Data Connect: Creation and management of integration pipelines.
    • Intelligent Processes: Automated workflows to streamline processes.
    • Insights: Leveraging data insights for decision-making.
    • Intelligent Learning Platform (ILP): Integration with learning management systems.

Travel Requirements: Willingness to travel up to 10% for on-site support and client engagement

Pay and Benefits (Full Time)

  • The salary range is $90,000 to $120,000 + Annual Bonus
  • Health, Vision, Dental & Life Insurance
  • Short & Long Term Disability
  • Paid Parental Leave
  • 3 Weeks Vacation, Sick Leave & Paid Holidays
  • 401(K) with a 5% Employer Contribution
  • Pet Insurance
  • Opportunities for professional development and a collaborative team of experts.
  • Flexible and supportive work-life balance culture.
  • Exposure to innovative projects within the higher education sector.

Apply today to learn more!


The listed salary range for this position is indicative and subject to adjustment based on the candidate's unique skills and location. Final compensation will be determined through mutual agreement between the successful candidate and SIG.

SIG is an Equal Employment Opportunity employer

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Skills Required

  • Strong understanding of Ellucian Colleague functional and technical capabilities, including configuration, extension, and integration
  • Ability to work with or learn Envision and UniBasic for Colleague programming
  • Ability to work with or learn JavaScript and React for Ellucian Experience development
  • Understanding of APIs, JSON, XML, and data mappings
  • Experience with Colleague system administration, setup, and proactive monitoring
  • Proficiency managing system backups, updates, and new release installations
  • Experience with Colleague release installations, updates, and troubleshooting
  • Proficiency in Colleague Self-Service, Envision, Workflow, ELF programming, and Colleague Studio
  • Strong communication skills and a customer-service-oriented approach
  • Ability to diagnose and resolve complex technical and functional Colleague issues
  • Hands-on data migration or data conversion experience for SaaS migrations
  • Advanced SQL skills for queries, manipulation, and reporting
  • Experience configuring and troubleshooting REST and SOAP API integrations
  • Experience with cloud technologies such as Azure or AWS and SaaS deployments
  • Experience implementing SSO using SAML or OAuth
  • Ellucian Experience custom card development and UI enhancement experience
  • Data Connect integration pipeline creation and management experience
  • Intelligent Processes automated workflow experience
  • Insights data analysis and decision-support experience
  • Intelligent Learning Platform integration experience
  • Willingness to travel up to 10% for on-site support and client engagement
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The Company
HQ: San Diego, CA
143 Employees
Year Founded: 1987

What We Do

Strata Information Group (SIG) assists colleges & universities with IT initiatives that enhance services to students, faculty, staff, alumni, and the community. SIG is one of the largest privately held providers of technology support and services to higher education . SIG is continuously sourcing talent for potential future need. Highly qualified individuals with expertise in the following are encouraged to visit our careers page and apply: • Banner® Student, Student A/R, Financial Aid, and Finance/HR • Database administration • Business process analysis • Account management • Project management • Onsite IT management • Colleague® Finance/HR Individuals interested in joining the SIG team should have strong technical, functional, or project management skills, strong communication skills, and the ability to quickly establish effective relationships with new clients and rapidly gain the confidence and trust of the staff of the institution in their personal capabilities as well as in SIG. Visit us at sigcorp.com/careers.

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