Cloud Operations Manager

Posted 9 Hours Ago
Be an Early Applicant
Melbourne, FL, USA
In-Office
Senior level
Hardware • Healthtech • Software
The Role
Manages the operation, deployment, support, onboarding, and uptime of a multi-region SaaS cloud platform. Leads a 24/7 DevOps team, oversees production releases, drives support cases to resolution, monitors operational performance, and ensures service reliability. Requires strong cloud operations expertise, project scoping, technical documentation, metrics analysis, strategic thinking, and experience managing large-scale production rollouts.
Summary Generated by Built In

The Cloud Operations Manager is responsible for the overall operation of our SunCHECK SaaS offering, from deployment to support, managing a team of 24/7 DevOps personnel across multiple regions.

  

Key Areas of Responsibility

  • Monitor SunCHECK Cloud to ensure optimal operational efficiency. 
  • Manage the Dev Ops team to maintain 99% uptime for SunCHECK Cloud.  
  • Manage Production Deployments for new releases of SunCHECK Cloud and ensure operational fidelity. 
  • Own all support cases related to the SunCHECK Cloud and drive them to resolution. 
  • Oversee the operational aspects of new customer onboarding.

 

Knowledge, Skills and Abilities  

  • Deep understanding and familiarity of the many aspects of cloud-based platforms (preferably AWS) from deployment to operations  
  • At least 5 years of related professional experience managing large, multi-region rollouts in a 24x7 production system 
  • Accurate and rapid project scoping and estimating  
  • Strong communication, technical design/documentation, and interpersonal skills  
  • Metrics-focused mindset and the ability to assess trends as well as real-time data 
  • High-quality execution and strategic thinking  
  • Track record of successful, large-scale project management  

 

Skills Required

  • Deep understanding of cloud-based platforms, preferably AWS, from deployment through operations
  • At least 5 years of related professional experience managing large, multi-region rollouts in a 24/7 production system
  • Accurate and rapid project scoping and estimating
  • Strong communication, technical design and documentation, and interpersonal skills
  • Metrics-focused mindset with the ability to assess trends and real-time data
  • High-quality execution and strategic thinking
  • Track record of successful, large-scale project management
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The Company
HQ: Melbourne, FL
370 Employees
Year Founded: 1984

What We Do

Sun Nuclear provides independent quality-management solutions for radiation therapy and diagnostic imaging centers, supporting patient safety across cancer diagnosis and treatment. Its portfolio includes radiation-therapy QA equipment, diagnostic-imaging phantoms, dosimetry systems, and associated software for healthcare settings. The company’s mission is to enable healthier lives by improving cancer avoidance, detection, and treatment; its integrated solutions are used by cancer centers worldwide.

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