Cloud Network Engineer IV

Reposted 3 Days Ago
Hiring Remotely in United States
Remote
Senior level
Healthtech • Information Technology • Software
The Role
Provide senior-level ownership for AWS cloud platform operations, automation, and reliability. Support infrastructure provisioning, EKS/Kubernetes operations, EC2/AMI lifecycle, observability, incident response, patching, cost optimization, CI/CD automation, documentation, runbooks, and mentoring. Participate in on-call rotation, incident handling, and cross-team collaboration to ensure secure, scalable cloud operations.
Summary Generated by Built In

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.
We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.
Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

As an Availity Cloud Network Engineer IV, you are responsible for the documentation, development, and maintenance of cloud implementations, with a focus on the network infrastructure. This individual is responsible for the hands-on coding and implementation of the designs provided by Cloud Architects and Security Teams. This individual will aid the Cloud Operations team in supporting Availity in AWS and is responsible for the development and operational work to support a multi-cloud environment.

Sponsorship, in any form, is not available for this position.

Location: Remote, US

Role qualifications:

  • Bachelor’s degree or the equivalent in relevant work experience

  • 5 - 7 years of progressive work experience with cloud implementations and infrastructure as code

  • 4+ years hands on AWS experience is a must

  • 3+ years’ experience with Palo Alto firewalls

  • Experience with F5 LTM

  • CCSP, AWS Cloud, F5, Palo Alto certifications a plus

  • Experience with IPSec VPN

  • Dynamic Routing, Load Balancing, Network Access Control, Wireless, Zone Based Firewall 

  • Experience working with Product and Business Management teams a plus

  • Experience working in an entrepreneurial company a plus

  • Knowledge, skills, and experience to write detailed technical documentation

  • Skilled in IAC, Terraform, CloudFormation, Ansible

  • Experience with CICD tooling such as Gitlab, Jenkins, etc.

  • Scripting such as BASH and Python

  • Knowledge of development methodologies (primarily Agile/Scrum)

  • Experience with AWS and common AWS services

  • Experience with monitoring and logging solutions

  • Must be comfortable with Git.

  • Excellent communication is essential to perform at maximum efficiency within the team.

  • Collaborative attitude. This role is part of a larger and dynamic team that nurtures collaboration.

  • Strong technical, process, and problem-solving proficiency.

What you will be doing:

  • Engineering and support of multi-cloud and on-premises infrastructure

  • Observability and reporting of network related infrastructure

  • Working in AWS CLI and GitLab to orchestrate builds

  • Monitoring JIRA throughout the sprint cycle

  • Participate in daily stand ups and status check in meetings

  • Builds and maintain infrastructure as code.

  • Read and understand system and functional requirements

  • Writes technical specifications and thorough documentation of work

  • Reports on gaps in requirements for Technical Leads and Cloud Architects

  • Accurately scopes project time and resources required to complete projects

  • Reviews project scope and timeline estimates with senior staff

  • Collaboration with Cloud Architects and business partners to confirm time and resource estimates

  • Consults with Cloud Architects on testing plans and resolving/debugging errors

  • Support escalation incidents and support on-call duty requirements

  • Working and collaborating in a predominantly remote workplace

Availity culture and benefits:

  • Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”!

  • Culture is important to us and there are many ways for you to make your mark here!

  • We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in.

  • Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!

  • We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!

  • We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.

  • Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.

  • Interested in furthering your education? We offer education reimbursement!

  • Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.

  • Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:  

  • Recruiter resume review

  • Managers resume review

  • Recruiter screen

  • Manager video interview

  • Panel video interview

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success.  As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships.  The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

Disclaimers:

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

 

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

 

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

Click the links below to view Federal Employment Notices.

Family & Medical Leave Act  Equal Employment Law Poster  Pay Transparency  Employee Polygraph Protection Act  IER Right to Work Poster  Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers

Skills Required

  • Bachelor's degree or equivalent relevant work experience
  • 5-7 years progressive experience with cloud implementations, production cloud operations, and Infrastructure as Code
  • 4+ years practical public cloud experience (AWS strongly preferred)
  • Hands-on experience administering and supporting AWS EKS/Kubernetes and containerized workloads in production
  • Experience with Infrastructure as Code/configuration management: Terraform, Terragrunt, CloudFormation, Ansible
  • Experience designing, maintaining, or supporting CI/CD pipelines (GitLab CI, Jenkins, GitHub Actions, or similar)
  • Scripting experience (Bash, PowerShell, Python, or similar) for operational automation
  • Knowledge of common AWS services and cloud operations patterns (IAM, VPC/networking, EC2, load balancing, storage, backup/snapshot, logging/monitoring)
  • Experience with observability and monitoring tools (CloudWatch, Prometheus, Grafana, Splunk, or similar)
  • Experience with Git-based workflows, branching, pull requests, code review, and version control best practices
  • Experience supporting Windows and Linux operating systems in cloud-hosted environments
  • Working knowledge of AMI image creation and lifecycle processes
  • Ability to write clear technical documentation, runbooks, implementation notes, and operational standards
  • Strong technical, process, and problem-solving proficiency with ability to work independently on complex operational issues
  • Excellent communication and collaboration skills; ability to partner with architects, security, product, and stakeholders
  • On-call rotation participation, incident response, escalations, and post-incident improvement activities
  • AWS Certified Solutions Architect, SysOps, DevOps, Kubernetes certification or similar
  • Experience with Product and Business Management teams
  • Experience in entrepreneurial, fast-moving technology environments and Agile/Scrum delivery practices
  • Experience supporting compliance, audit evidence requests, change management, or operational governance

Availity, LLC Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Availity, LLC and has not been reviewed or approved by Availity, LLC.

  • Retirement Support — - Retirement Support: The 401(k) match is described with a clear formula and immediate vesting, which strengthens the perceived total-rewards value. Company-paid short- and long-term disability and life/AD&D coverage further reinforce the overall security-oriented package.
  • Leave & Time Off Breadth — - Leave & Time Off Breadth: Unlimited PTO for exempt roles and a sizable PTO bank plus paid holidays for non-exempt roles indicate broad time-off availability. Paid volunteer time and family medical leave add additional time-away options beyond standard vacation.
  • Wellbeing & Lifestyle Benefits — - Wellbeing & Lifestyle Benefits: A recurring wellness reimbursement (e.g., fitness/ergonomics) and access to telemedicine and an EAP point to tangible lifestyle and mental-health supports. Tuition/education assistance and a points-based recognition program contribute additional non-cash value.

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The Company
HQ: Jacksonville, FL
1,441 Employees
Year Founded: 2001

What We Do

Availity is the place where healthcare finds the answers needed to shift focus back to patient care. We work to solve communication challenges in healthcare by creating a richer, more transparent exchange of information among health plans, providers, and technology partners. As the nation’s largest health information network, Availity facilitates billions of clinical, administrative, and financial transactions annually. Our suite of dynamic products, built on a powerful, intelligent platform, enables real-time collaboration for success in a competitive, value-based care environment.

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