Cloud Engineer (AWS & Citrix NetScaler)

CyberPro Consulting is seeking an experienced Cloud Engineer with a strong understanding of cloud networking services to join our cloud engineering team.

The successful candidate will be responsible for designing, implementing, automating and managing enterprise networking and load-balancing platforms across AWS, using Citrix NetScaler and AWS networking services.

This is a hands-on engineering role requiring a solid understanding of software engineering practices and experience with infrastructure automation and coding tools such as Terraform, Python and Git.

• Design, deploy, configure and maintain multiple Citrix NetScaler (ADC) environments across on-premises infrastructure and AWS.
  

• Manage NetScaler SDX appliances across two on-premises data centres, supporting 60+ VPX instances, alongside expanding AWS-hosted VPX environments.
  

• Support enterprise load-balancing platforms servicing more than 2,500 applications.
  

• Own and manage the certificate lifecycle across NetScaler and AWS Certificate Manager (ACM), overseeing 1,000+ certificates.
  

• Implement automated certificate renewal pipelines and PKI management processes, ensuring zero-downtime certificate rotation and compliance.
  

• Publish, onboard and configure applications onto enterprise load-balancing platforms.
  

• Manage AWS Network Load Balancers, target groups, routing and connectivity configurations.
  

• Support highly available, multi-Availability Zone (Multi-AZ) ingress architectures and application availability.
  

• Troubleshoot network, TLS, routing, load-balancing and application delivery incidents.
  

• Perform root cause analysis and identify opportunities for platform improvements.
  

• Automate platform management and infrastructure provisioning using Terraform, Python and CI/CD pipelines such as GitHub Actions.
  

• Provide production support and participate in after-hours on-call rotations when required.
  

• Minimum of 6 years' experience working with Application Delivery Controllers (ADCs) or enterprise load-balancing platforms.
  

• Strong hands-on experience with Citrix NetScaler / Citrix ADC.
  

• Experience with alternative load-balancing technologies such as F5, NGINX Plus, HAProxy or Progress Kemp LoadMaster.
  

• Strong experience with AWS networking services, including Elastic Load Balancing (ELB), VPC, Transit Gateway, Route 53 and Security Groups.
  

• Solid understanding of TCP/IP, DNS, HTTP/HTTPS, SSL/TLS, certificates and network routing.
  

• Experience with monitoring, health checks and production support environments.
  

• Infrastructure automation experience using Terraform, Python or PowerShell.
  

• Ability to interpret application logs, VPC Flow Logs and correlate issues across network and application layers.
  

• Experience with network packet tracing and analysis tools such as Wireshark and tcpdump.
  

• Ability to troubleshoot TLS handshakes, connection resets and traffic flow issues.
  

• Experience working within multi-account AWS environments.
  

• Strong understanding of web and application servers, including IIS, Apache, Tomcat and NGINX.
  

• AWS Solutions Architect Associate or Professional certification (minimum requirement).
  

• Citrix ADC certifications would be advantageous.
  

• Diploma in Computer Science, Information Technology or a related qualification. A relevant degree will also be considered.
  

• Strong analytical and troubleshooting abilities.
  

• Demonstrates ownership and the ability to work independently.
  

• Customer-focused with a commitment to service excellence.
  

• Collaborative team player with strong communication skills.
  

• Proactive approach to continuous improvement and automation.
  

• Ability to work effectively in a fast-paced, enterprise environment.