Client Technical Implementation Manager Vice President

Posted 8 Hours Ago
Be an Early Applicant
2 Locations
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Leads complex treasury product implementations for global clients, managing onboarding, training, technical requirements, file mapping, risks, stakeholders, project plans, and issue resolution. Partners with sales, relationship management, operations, and product teams to deliver effective client solutions and streamline processes. Requires strong financial services implementation experience, technical project management, communication, and risk mitigation skills.
Summary Generated by Built In

Are you ready to lead and innovate in the world of finance? Join JP Morgan Chase as an Implementation Vice President and be at the forefront of delivering exceptional client experiences. This role offers you the opportunity to shape the future of treasury product implementations for global clients. Elevate your career with endless growth opportunities and make a meaningful impact in a dynamic and diverse team. Your expertise will drive innovation and success in a fast-paced environment.


As an Implementation Vice President within the Commercial & Investment Bank, you will lead the charge in managing complex technical treasury product implementations. You will play a pivotal role in ensuring our clients have a seamless onboarding experience, leveraging your skills to build strong relationships and drive impactful outcomes. Join us in a collaborative and inclusive environment where your contributions matter and innovation thrives.


Job Responsibilities:

  • Lead the implementation and training experience for assigned clients, ensuring a smooth onboarding process.
  • Connect with clients through Zoom, Email, and other collaborative technologies.
  • Build and maintain strong relationships with key partners in Relationship Management, Sales, Service, Operations, and Product Management.
  • Manage client and partner expectations throughout the implementation process.
  • Implement mixed payable solutions and support clients with file mapping exercises.
  • Collaborate with Operations and Product Management to streamline processes.
  • Identify and manage business risks, showing ownership of issues.
  • Translate client requests into detailed technical specifications for treasury services.
  • Document meeting agendas, minutes, and project plans using Microsoft Office tools.
  • Demonstrate creative problem-solving and escalate issues when necessary.
  • Manage conflicts and facilitate discussions to create optimal solutions.

Required qualifications, capabilities, and skills:

  • 7+ years of experience in implementing treasury products or similar financial services.
  • Proven track record in risk management and implementing mitigation strategies.
  • Demonstrated ability in strategic planning and resource allocation.
  • Advanced proficiency in data and tech literacy, including model interpretation.
  • Strong skills in stakeholder management and relationship building and ability to communicate, partner, and influence effectively.
  • Technical project management experience in a client-facing environment.
  • Comfort using technology such as WebEx, Zoom, and other collaboration tools.

Preferred qualifications, capabilities, and skills:

  • Bachelor of Science or Bachelor of Arts Degree.
  • Passion for learning new operating models, technologies, and industry trends.
  • Technical client consulting experience to support technical roles and experience in ERP, systems integration, or API space.
  • PMP or other Project Management Certifications.
  • Experience in coaching or mentoring employees.
  • Strategic thinking with adaptability to change.
  • Demonstrated ability to identify opportunities for AI and automation integration within operational workflows, including experience evaluating, implementing, or governing AI-driven solutions to achieve scalable process improvements and strategic objectives

Final Job Grade and officer title will be determined at time of offer and may differ from this posting.

 

Some travel required (10%) to visit clients and internal partners.

 

Please note this role is not eligible for employer immigration sponsorship. 

 



About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.

Skills Required

  • 7+ years of experience implementing treasury products or similar financial services solutions
  • Proven risk management experience, including mitigation strategies
  • Strategic planning and resource allocation experience
  • Advanced data and technology literacy, including model interpretation
  • Strong stakeholder management, relationship-building, communication, partnership, and influencing skills
  • Technical project management experience in a client-facing environment
  • Comfort using Zoom, WebEx, and other collaboration technologies
  • Bachelor of Science or Bachelor of Arts degree
  • Technical client consulting experience supporting technical roles
  • Experience with ERP, systems integration, or APIs
  • PMP or other project management certification
  • Experience coaching or mentoring employees
  • Experience identifying, evaluating, implementing, or governing AI-driven solutions and automation

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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