Client Tax Associate I

Posted 9 Minutes Ago
Be an Early Applicant
2 Locations
Hybrid
Mid level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Supports tax and year-end reporting through process improvement, business requirements, testing, reconciliations, exception resolution, data integrity controls, defect troubleshooting, documentation, and recurring reporting. Partners with Technology and cross-functional teams to resolve issues, monitor tax form production, investigate data quality concerns, and improve operational processes using tools such as Excel, Tableau, and automation platforms.
Summary Generated by Built In

Are you seeking to join a team where you can have the opportunity to thrive and grow? We have an exciting opportunity to help expand your knowledge, skills, and abilities

As a Client Tax Associate on the Tax Reporting team, you will support tax reporting and year-end reporting activities by participating in projects and process improvements. You will draft business requirements, develop test plans and test cases, prepare test data, execute scripts, perform reconciliations, and partner closely with Technology to resolve defects. You will also draft job aids for new or updated processes, monitor process controls and data integrity checks, and serve as a tax reporting subject matter expert (SME) to troubleshoot issues and raise data quality concerns for resolution

Job responsibilities
  • Participate in project and process-improvement initiatives by drafting business requirements, developing test plans and test cases, preparing test data, executing scripts, and supporting implementation activities
  • Monitor tax form production, including validation, reconciliation, and investigation of exceptions
  • Perform year-end reporting activities, including resolving tax control report exceptions, supporting tax file preparation, tracking deliverables, and completing other assigned reporting-related projects
  • Conduct issue analysis, document findings, and develop/coordinate solutions to remediate defects and process gaps
  • Partner with Technology and cross-functional stakeholders to triage defects, support root-cause analysis, and drive timely resolution
  • Implement and monitor process controls and data integrity checks; escalate data quality issues with clear documentation and recommended next steps
  • Draft and maintain job aids and procedural documentation for new processes and updates to existing procedures
  • Create and deliver daily, weekly, and monthly reporting and status updates using Excel, PowerPoint, and Tableau
Required qualifications, capabilities, and skills
  • Minimum 3 years of experience in the consumer financial services industry
  • Experience participating in process improvement and/or project initiatives, including drafting business requirements and writing test scripts
  • Understanding testing methodology with the ability to proactively enforce testing requirements and documentation standards
  • Proficiency with Microsoft Excel, Project, Access, and Word
  • Strong analytical and problem-solving skills, including the ability to interpret data and assess impact on business operations
  • Strong verbal and written communication skills
  • Ability to manage multiple tasks simultaneously with strong attention to detail and follow-through
Preferred qualifications, capabilities, and skills
  • Experience with Consumer Bank, Mortgage Servicing, Auto, Credit Card, or Business Banking operations
  • Experience partnering with Technology to resolve defects; familiarity with JIRA and basic SQL/code concepts
  • Experience with AI tools such as Alteryx, UiPath, or Tableau
  • Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • Minimum 3 years of experience in the consumer financial services industry
  • Experience participating in process improvement or project initiatives
  • Experience drafting business requirements and writing test scripts
  • Understanding of testing methodology and ability to enforce testing requirements and documentation standards
  • Proficiency with Microsoft Excel, Project, Access, and Word
  • Strong analytical and problem-solving skills
  • Strong verbal and written communication skills
  • Ability to manage multiple tasks with strong attention to detail and follow-through
  • Experience with Consumer Bank, Mortgage Servicing, Auto, Credit Card, or Business Banking operations
  • Experience partnering with Technology to resolve defects
  • Familiarity with JIRA and basic SQL or coding concepts
  • Experience with Alteryx, UiPath, or Tableau
  • Experience using AI-powered analytics, workflow automation, or intelligent process tools

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Medical coverage and wellness resources, including mental-health support and wellness incentives, are described as comprehensive and accessible; feedback suggests income-based contributions help keep care affordable.
  • Retirement Support — A dollar-for-dollar 401(k) match up to 5% of eligible pay, plus additional employer contributions in some cases, is highlighted as a strong pillar of financial security. Feedback suggests this structure is a notable advantage of the total rewards package.
  • Parental & Family Support — Up to 16 weeks of paid parental leave for all parents, along with fertility, adoption, surrogacy, childcare, and family-support resources, signals a family-forward approach. Feedback suggests these programs are a standout feature of the package.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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