Client Support Specialist

Posted Yesterday
Be an Early Applicant
Hiring Remotely in Philippines
Remote
31K-31K Annually
Mid level
Marketing Tech • Sales
The Role
Provide client support in a BPO setting, handling appointment setting and customer-service tasks. Must work graveyard shift, train immediately, and operate from a ready home office with required equipment and stable internet.
Summary Generated by Built In
 

Qualifications

 
  • At least 3 years in the BPO industry
  • Excellent English communication and multitasking skills
  • Appointment setting background and other similar roles is a PLUS
  • Preferably with a background in Customer Service
  • Willing to work graveyard and can start training immediately
  • Has an existing home office setup with a conducive work environment
  • Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, 16GB RAM, functional camera, industry
  • Excellent noise-canceling headset, and dual monitor
  • A stable internet connection with at least 25 Mbps upload and download
  • Back-up power/internet is a plus
 

Offer

 
  • Long-term/full-time position
  • Salary offer is at 31,391.08 gross
  • 5,000 Client Deployment Allowance
  • Pay begins  on day 1 of training
  • HMO, Loyalty Investment Fund, Memorial Plan, and other benefits
  • Paid Leaves
  • Attendance and performance-based incentives
  • Quarterly In-person Team-Buildings
  • Annual Company Outing
  • Annual Year-End Party
  • Annual Performance Review
  • 13th-month pay, Government-mandated benefits
  • MP2 Contributions
  • Career Advancement Opportunities

Skills Required

  • At least 3 years in the BPO industry
  • Excellent English communication and multitasking skills
  • Appointment setting background and other similar roles
  • Background in Customer Service
  • Willing to work graveyard and can start training immediately
  • Existing home office setup with a conducive work environment
  • Computer or laptop (Core i5 7th gen+ or AMD equivalent)
  • 16GB RAM
  • Functional camera
  • Excellent noise-canceling headset
  • Dual monitor
  • Stable internet connection with at least 25 Mbps upload and download
  • Back-up power/internet
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The Company
HQ: Andover, Minnesota
151 Employees
Year Founded: 2019

What We Do

SMA Support: Elevating Your Business Potential At SMA Support, we are dedicated to empowering home remodeling companies by enhancing their sales, marketing, and administrative capacities. Our experienced team provides tailored virtual assistant and call center services designed to optimize your operations and drive growth. Why Choose Us? Expertise: Decades of combined experience in sales, marketing, and administration. Custom Solutions: Services customized to meet the unique needs of your business. Results-Driven: Proven track record of elevating client efficiency and success. Join the many businesses thriving with our support and see what SMA Support can do for you. 🔗 Visit our website | 📞 Contact Us #DelegateToElevate – Your success is our business!

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