Client Solutions Lead

Posted Yesterday
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Los Angeles, CA, USA
In-Office
170K-200K Annually
Senior level
AdTech • Digital Media • Marketing Tech • Design
The Role
Own account strategy, annual planning, quarterly business reviews, competitive intelligence, escalations, and opportunity identification for key client partnerships. Build trusted relationships with C-suite executives, deliver executive-ready recommendations, align cross-functional teams, and drive measurable client and company growth. The role requires strong analytical, communication, organizational, commercial, and strategic judgment skills, with preferred experience in paid social platforms, performance metrics, reporting tools, and people management.
Summary Generated by Built In
Client Solutions Lead

Location: On Site (Los Angeles) | Department: Client Solutions | Experience: 6-8 years

About TubeScience

TubeScience is a performance growth engine powering multi-billion-dollar paid social programs across Meta, TikTok, YouTube, Snapchat, and more. We partner with leading DTC brands and Fortune 500 companies to drive measurable business outcomes through strategic insight, rapid creative production, and full-funnel media buying.

Our platform combines human expertise with proprietary AI for creative development, predictive testing, and real-time performance optimization, helping brands launch, learn, and scale faster.

Founded in 2016, TubeScience is profitable, independent, and purpose-built to help the world’s most ambitious brands grow.

Job Overview

We’re seeking a strategic, analytical leader who excels at solving complex problems, communicating with confidence, and leading across teams to help clients achieve their business objectives.

As a Client Solutions Lead, you’ll own strategic planning and the growth agenda for key client partnerships, working directly with C-suite and senior client executives to shape growth strategies and drive measurable outcomes. You’ll develop executive-ready recommendations, lead strategic planning and client engagements, and align cross-functional teams around the highest-impact opportunities. You’ll build trusted executive relationships, exercise sound judgment, and drive initiatives from insight through execution to deliver growth for both our clients and TubeScience.

Key Responsibilities
  • Own Annual Account Planning: Own the development of account strategy and translate client business objectives into clear priorities, growth strategies, and cross-functional action plans. Bring a clear strategic point of view, identify challenges, assess priorities, and determine the highest-impact opportunities and next steps.
  • Lead Quarterly Business Reviews: Own the QBR narrative and provide strategic direction on executive-ready materials, ensuring performance, strategic recommendations, and growth opportunities are synthesized into a compelling strategic point of view. Lead client discussions, including with senior and C-level stakeholders, and align cross-functional leadership teams around account priorities and next steps.
  • Own Industry & Competitive Intelligence: Develop a strong understanding of relevant industry trends, competitive activity, and client business developments. Translate external intelligence into strategic perspectives and recommendations that inform account strategy and executive conversations.
  • Own Account Priorities & Escalations: Set and drive account priorities, identify and pursue high-impact opportunities, and resolve blockers. Align cross-functional leadership teams and drive accountability for follow-through and exercise sound judgment on risks, trade-offs, and escalations.
  • Lead Opportunity Identification: Identify and prioritize opportunities to deepen client relationships by understanding client needs, diagnosing business challenges, and shaping strategic recommendations around the TubeScience capabilities and solutions best positioned to drive impact.
  • Own Stakeholder Relationships: Build and own trusted relationships with senior and C-level client executives, serving as a strategic advisor through strong communication, sound judgment, and a clear point of view. Lead client conversations and engagements, ensuring alignment around shared business objectives, priorities, and next steps, while driving consistent follow-through
Required Qualifications
  • 6-8 years of experience in strategy consulting, digital marketing, media strategy, account management, or another performance and growth focused role.
  • Exceptional problem-solving and analytical skills, with the ability to synthesize complex information, develop a clear strategic point of view, and translate insights into high-impact recommendations and growth strategies.
  • Exceptional written and verbal communication skills, with the executive presence and confidence to lead C-suite and senior client conversations, communicate a clear strategic point of view, influence and negotiate across stakeholders, and drive alignment and unblock decisions
  • Strong organizational, leadership, and project management skills, with the ability to prioritize across complex initiatives, align and influence cross-functional leadership teams, and drive outcomes through influence without direct authority.
  • Strong judgment and a high degree of ownership, with the ability to operate autonomously, navigate ambiguity, make strategic decisions, and maintain momentum in a rapidly evolving environment.
  • Strong commercial judgment and strategic perspective, with the ability to identify opportunities that address client challenges, expand the value delivered through TubeScience’s solutions, and support long-term partnership growth.
Preferred Qualifications
  • Familiarity with paid social and digital advertising platforms, including Meta, TikTok, YouTube and Snapchat and an understanding of key performance metrics such as ROAS, CAC, AOV, and CLV. 
  • Experience with reporting, CRM, or business intelligence tools, with the ability to use data and reporting to inform client conversations and business decisions. 
  • Prior people management experience is a plus, with the ability to coach, develop, and support the growth of others.

Why Join TubeScience

Work with category-leading brands on high-impact paid social campaigns, get real exposure to cross-functional leadership, and grow fast in a collaborative, bootstrapped, profitable company with equity upside.

Compensation & Benefits
  • Competitive salary range: $170,000 – $200,000 USD per year based on experience
  • Performance-based bonus 
  • Health, Vision & Dental coverage
  • Unlimited PTO 
  • 401(k) + Matching
  • Life Insurance 
  • Paid Sick Days 
  • Parental Leave (up to 12 weeks) 
  • And more!

Skills Required

  • 6-8 years of experience in strategy consulting, digital marketing, media strategy, account management, or another performance and growth-focused role
  • Exceptional problem-solving and analytical skills
  • Ability to synthesize complex information and develop strategic recommendations and growth strategies
  • Exceptional written and verbal communication skills
  • Executive presence and confidence leading C-suite and senior client conversations
  • Ability to influence, negotiate, drive alignment, and unblock decisions across stakeholders
  • Strong organizational, leadership, and project management skills
  • Ability to prioritize complex initiatives and drive outcomes through influence without direct authority
  • Strong judgment and high ownership in ambiguous, rapidly evolving environments
  • Strong commercial judgment and strategic perspective
  • Ability to identify opportunities addressing client challenges and expand partnership value
  • Familiarity with paid social and digital advertising platforms, including Meta, TikTok, YouTube, and Snapchat
  • Understanding of ROAS, CAC, AOV, and CLV performance metrics
  • Experience with reporting, CRM, or business intelligence tools
  • Prior people management experience
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The Company
HQ: Los Angeles, California
197 Employees
Year Founded: 2016

What We Do

As one of the fastest growing startups in Los Angeles, we're revolutionizing the way in which companies approach successful video advertising. Our team of award-winning Producers, Editors, Directors, Engineers, and Performance Marketing Managers are building a global studio where we can conceptualize, shoot, and produce hundreds of videos per day. Unlike traditional advertising agencies that pitch creative concepts for companies, hope they will perform, and outsource filming, we design videos that are guaranteed to convert. We use data to guide our creative process and leverage testing and analysis to make adjustments to react to users in real-time. What's atypical about the company: We're fast and data-driven: our teams develop concepts in the morning, shoot/edit in the afternoon, launch in the evening, and iterate the next day based on real-world performance. We’re a behavioral R&D lab at the core: We put 2,000+ video experiments per week, watched by tens of millions of people per day, that give us deep insights into how people make decisions. Over the past couple years, we’ve built an enormous library of IP around human behavior and visual communication. We work on a pure pay for performance basis. Zero production fees for video. Clients only pay us if our videos outperform anything they’re running internally.

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