Client Services & Creative Project Manager

Posted 9 Hours Ago
Be an Early Applicant
4 Locations
In-Office or Remote
Senior level
AdTech • Marketing Tech
The Role
Manage client relationships and creative project delivery from briefing through final approval. Translate client requirements into actionable briefs, coordinate cross-functional creative teams, oversee timelines and revisions, review deliverables for quality and brand alignment, present work, manage feedback and expectations, and proactively resolve project risks across multiple concurrent workstreams.
Summary Generated by Built In

We are looking for a Senior Client Services & Creative Project Manager (Full-time, Remote) with strong experience managing clients and delivering creative, marketing, or digital projects. This role will serve as the main bridge between clients and internal creative teams by translating requirements into clear briefs, managing feedback and timelines, and ensuring work is polished and ready for client delivery.


Requirements

Responsibilities

  • Manage day-to-day relationships with clients and key stakeholders.
  • Understand client objectives, requirements, priorities, and feedback.
  • Translate client needs into clear briefs and actionable direction for creative teams.
  • Coordinate designers, copywriters, strategists, developers, and other specialists.
  • Review creative and marketing deliverables for quality, accuracy, brand consistency, and alignment with the brief.
  • Manage project timelines, revisions, approvals, and multiple concurrent workstreams.
  • Present work, discuss feedback, and manage client expectations confidently.
  • Identify risks, unclear requirements, or delivery issues early and recommend solutions.

Requirements

  • At least 5+ years of experience in client services, account management, creative project management, or marketing project management.
  • Experience working in an agency, creative studio, digital marketing, advertising, content, or production environment.
  • Strong client-facing and stakeholder-management experience.
  • Proven ability to manage creative or marketing projects from briefing through final delivery.
  • Good creative judgment and strong attention to detail.
  • Comfortable reviewing creative work and providing constructive feedback.
  • Excellent communication, organisation, and project-management skills.
  • Able to manage multiple clients and projects in a fast-paced remote environment.

Skills Required

  • At least 5 years of experience in client services, account management, creative project management, or marketing project management
  • Experience in an agency, creative studio, digital marketing, advertising, content, or production environment
  • Strong client-facing and stakeholder-management experience
  • Experience managing creative or marketing projects from briefing through final delivery
  • Good creative judgment and strong attention to detail
  • Experience reviewing creative work and providing constructive feedback
  • Excellent communication, organization, and project-management skills
  • Ability to manage multiple clients and projects in a fast-paced remote environment
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The Company
HQ: New York, NY
251 Employees
Year Founded: 2015

What We Do

Hire Digital helps enterprises and high-growth startups build and enhance their digital capabilities with a world-class network of digital marketers, developers, and designers. We have enabled companies like Philips, 3M, Roche, AXA, Unilever, and many more to reduce overheads and boost efficiency. Our rigorous screening process enables us to curate top talents in as little as 48 hours with a first match success rate of 96%, helping our clients to accelerate time to market and achieve their business goals. Handpick talents and build your on-demand teams to gain control of your key priorities, plan seasonal resources, and launch pilots to success.

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