Client Growth Manager

Posted 3 Days Ago
Be an Early Applicant
Austin, TX, USA
In-Office
Mid level
AdTech
The Role
Own and grow a portfolio of direct clients and agencies by managing performance, retention, revenue expansion, upsell opportunities, billing, forecasting, and strategic reviews. Analyze mobile user acquisition, retargeting, and CTV trends; recommend optimizations with AdOps; and coordinate across Sales, Product, and internal teams. Lead client communications, resolve issues, and represent Smadex at meetings and industry events.
Summary Generated by Built In

Smadex is a performance advertising engine for mobile apps, enabling the world's leading marketers to grow across Mobile and Connected TV (CTV). Powered by AI models trained on real campaign outcomes, Smadex delivers profitable growth at scale. Headquartered in Barcelona, with teams across the Americas, EMEA, and APAC, Smadex is a business unit of Entravision (NYSE: EVC).

What you will do:

  • Own and grow a portfolio of direct clients and agencies across diverse verticals, with clear accountability for revenue expansion, retention, and relationship health.

  • Proactively manage portfolio performance: monitor daily KPIs, analyze UA/retargeting/CTV trends, and partner closely with AdOps to recommend optimizations aligned to client goals.

  • Lead high-value client touch points: run weekly/bi-weekly check-ins, share performance insights, set next steps, and build confidence through consistent, proactive communication.

  • Identify and activate growth opportunities: anticipate client needs, propose upsell/cross-sell solutions, and leverage Smadex capabilities to expand spend.

  • Serve as the voice of the client internally: escalate blockers early, collaborate with Sales, AdOps, Product, and GCE teams, and ensure smooth execution across workflows.

  • Produce and present strategic reviews including QBRs, wrap-ups, and post-mortems with clear recommendations and data-driven insights.

  • Manage monthly billing and reconciliation including spend confirmations, dispute resolution, and revenue forecasting hygiene.

  • Represent Smadex externally: travel for client meetings and industry events to strengthen partnerships and unlock new opportunities.

  • Daily tools used: Google Suite, PowerBI (Microsoft Fabric) Slack, Salesforce, Smadex DSP.

Skills and requirements:

  • 2–3+ years of Account Management, Client Growth, or equivalent experience, ideally within a DSP or mobile-focused programmatic environment.

  • Strong programmatic knowledge including MMPs, tracking links, postbacks, APIs, SKAN/ATT, and DSP/SSP ecosystem familiarity.

  • Exceptional communication skills (written and verbal) are mandatory.

  • Analytical strength and operational discipline: ability to identify trends, prioritize effectively, and manage multiple clients with organized rigor.

  • Proactive, self-motivated growth mindset: you anticipate, communicate early, and drive solutions forward.

  • Strong negotiation skills and confidence in managing client expectations.

  • Comfort working across global time zones (particularly Smadex Barcelona HQ) and collaborating with multicultural teams.

  • Ability and willingness to travel (valid passport required).

What’s in it for you?

  • Great compensation package tailored to the U.S. market.

  • Career pathing and continued education available.

  • Highly engaged leadership to support you in your position and career.

  • Opportunity for international travel.

  • Comprehensive medical, dental & vision benefits.

  • 401k matching.

  • Summer Fridays & Team building events.

POSITION TYPE / EXPECTED HOURS OF WORK
This is a Full-Time position. Actual schedule and hours may vary.

SUPERVISORY RESPONSIBILITY
Reports directly to Senior Client Growth Director, Americas.

DISCLAIMERS
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees.
Entravision Communications is an Equal Opportunity Employer.
We encourage women and minorities to apply.

Skills Required

  • 2-3+ years of Account Management, Client Growth, or equivalent experience
  • Experience in a DSP or mobile-focused programmatic advertising environment
  • Strong programmatic knowledge, including MMPs, tracking links, postbacks, APIs, SKAN/ATT, and DSP/SSP ecosystems
  • Exceptional written and verbal communication skills
  • Strong analytical ability and operational discipline
  • Proactive, self-motivated growth mindset
  • Strong negotiation skills and confidence managing client expectations
  • Ability to work across global time zones and with multicultural teams
  • Ability and willingness to travel
  • Valid passport
Am I A Good Fit?
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The Company
HQ: Barcelona
107 Employees

What We Do

Smadex is the transparent DSP engineered for growth. The number one solution for user acquisition, retargeting and branding campaigns. We address the challenges and concerns of marketers by providing a fully transparent platform built on strong technology, countless programmatic management features and powerful machine learning algorithms that focus on achieving real outcomes. Advertisers can access global consumers on the highest quality brand safe and viewable inventory at scale, and capture attention using strong and engaging ad formats to drive performance sales and brand metrics. Smadex partners with the leading third party platforms to provide the most innovative solutions and independent measurement. Our open platform can easily plug and play with any new external partners. Smadex is a technology company led by engineering and data science, working with agencies and direct clients across the globe. Smadex is a business unit of Entravision Communications (NYSE: EVC)

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