About Jorie:
Jorie AI, occupies a uniquely interconnected position at the center of the healthcare industry. An inseparable part of today's healthcare billing ecosystem, with leading edge technology that is driving transformation with AI infused Robotic Process Automation for end-to-end Revenue Cycle Management, providing practice and financial management services to the healthcare industry. Applied Intelligence, Better Insight, Accelerated Efficiencies with Jorie AI.
Our work environment:
Growth advancement opportunities
Flexible work environment (Work-life Balance)
Collaborative and friendly company culture
Great Benefits:
401(k) matching up to 4%
Medical
Dental
Vision
Long/Short Term Disability insurance
Life insurance $25,000 Paid by employer
PTO 2 weeks
10 and half Holidays
About the Role
The Client Access Administrator is responsible for managing and overseeing Jorie employee’s access to Client’s Payor portals, EMRs, and other software applications and platforms, including specialized healthcare-related portals. This role ensures that client access is secure, compliant with relevant regulations, and aligned with the service agreements.
Key Responsibilities:
- Manage Jorie Employee’s Access Credentials: Create, issue, and revoke access credentials for client payer portals, EMRs and other software applications as necessary.
- Access Oversight: Monitor and regulate how employees access services to ensure compliance with security policies.
- Support and Training: Serve as the primary contact for clients and Jorie Employees regarding access issues or questions. Provide training and support on how to use access systems and healthcare-related portals, ensuring clients and Jorie Employees are proficient in utilizing these platforms effectively.
- Audit and Compliance: Regularly audit Jorie’s access and activities to Client payor portals, EMRs and other software applications to ensure compliance with data protection regulations and internal policies.
- Troubleshooting: Identify and resolve issues related to access, including technical difficulties.
- Documentation: Maintain accurate records of access permissions, modifications, and interactions for auditing and reporting purposes.
- Collaboration: Work closely with IT, security, healthcare compliance teams, and customer service departments to ensure a seamless and secure client experience.
Required Skills and Qualifications:
- 3+ years’ experience in healthcare access administration required.
- Strong understanding of IT systems, cybersecurity, and healthcare IT environments.
- Knowledge of regulatory requirements relevant to client data, access, and healthcare industry standards.
- Excellent problem-solving and analytical skills.
- Detail-oriented with a focus on accuracy and efficiency while multi-taking.
- Effective communication and interpersonal skills.
- Ability to handle sensitive information with integrity and confidentiality.
Must be legally authorized to work in the USA. No Contractors, No C2C, No Visa Sponsorship
No recruiting agencies.
Location & Hours:
Remote in USA Only. We cannot consider candidates from New York, California, or Washington state
Mon-Fri 8:00 AM to 5:00 PMCST
Flexible working hours may be required based on business
Jorie AI is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or veteran status. Employment decisions are based on qualifications, merit, and business needs.
Skills Required
- 3+ years of experience in healthcare access administration
- Strong understanding of IT systems, cybersecurity, and healthcare IT environments
- Knowledge of regulatory requirements for client data, access, and healthcare industry standards
- Strong problem-solving and analytical skills
- Detail-oriented, accurate, efficient, and able to multitask
- Effective communication and interpersonal skills
- Ability to handle sensitive information with integrity and confidentiality
- Legally authorized to work in the United States
- Must work remotely from the United States; candidates from New York, California, and Washington are excluded
- No visa sponsorship available
Jorie AI Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Jorie AI and has not been reviewed or approved by Jorie AI.
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Fair & Transparent Compensation — Pay is considered competitive in certain technical roles, with employer-posted engineering ranges in Oak Brook, IL and feedback suggesting strong pay for some positions. Published salary bands for specific openings provide added clarity.
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Healthcare Strength — Benefits information highlights multiple Blue Cross Blue Shield medical options alongside dental, vision, life insurance, and short- and long-term disability. This breadth indicates robust core health coverage.
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Retirement Support — A 401(k) with company match is advertised as part of the package. This signals employer support for long-term financial security.
Jorie AI Insights
What We Do
Ready to embrace the future of healthcare finance? Discover Jorie, where advanced AI technology harmoniously merges FinTech and HealthTech, revolutionizing your financial processes. Utilizing Robotic Process Automation (RPA) and sharp analytics, we deliver cost-effective solutions, amplifying profitability and scalability. Our AI drastically cut collection costs, boost revenue, and mitigate bad debt write-offs, all while ensuring smooth operations and informed decision-making. Jorie is more than a service; it's a partnership committed to achieving your financial aspirations, navigating the complexities of healthcare finances with a robust, efficient, and forward-thinking strategic approach.
