Claims Quality Control Specialist

Posted 3 Days Ago
Be an Early Applicant
Dallas, TX, USA
In-Office
Junior
On-Demand • Professional Services • Consulting
The Role
Validate and audit mortgage servicer claims for accuracy and compliance with client and agency standards (e.g., HUD, Fannie Mae). Review submissions, determine reimbursement amounts, resolve conflicts, and coordinate with client site staff and senior team members to confirm solutions.
Summary Generated by Built In
Company Description

Randstad US is a wholly owned subsidiary of Randstad Holding nv, an $18.8 billion global provider of HR services and the second largest staffing organization in the world. We play a pivotal role in shaping the world of work, leveraging the true value of human capital for the benefit of our clients, candidates, employees and investors.

Job Description

Randstad is currently recruiting a Claims Quality Control Specialist for one of the leading global property information, analytics and data-enabled services provider. The ideal candidate would have at least 1 year of mortgage experience in the past 2-4 years. 

Duties or Responsibilities:

• Focuses on the validation process, reviewing the claims submitted by servicers to the client 

• Familiar with the claims processes/rules of government sponsored agencies

• Ensures claim is in compliance with customer standards through regular auditing, process checks, conflict resolution and database review. Validates claims for accuracy and completeness, knowing what triggers to look for according to client/agency specifications.

• Reviews and determines reimbursement amounts to client.

• May interact with employees/supervisors at the client site to gather more information or validate processes.

• Uses expertise of more senior level team members and leverages additional resources to confirm solutions.

Qualifications

• High school diploma or equivalent required.

• Minimum of 1 year of mortgage experience 

• Knowledge of claim process guidelines (such as HUD-home and urban development, private investors, Fannie Mae, etc) preferred.

Additional Information

For further details contact:

Cenla Ganzon

Executive Recruiter

Randstad General Staffing

Office: +1(602) 903-7343

Extension Number: 4347

Email: cenla.ganzon@randstadusa_.com

Skills Required

  • High school diploma or equivalent
  • Minimum of 1 year of mortgage experience (within past 2-4 years)
  • Familiarity with claims processes/rules of government-sponsored agencies (HUD, Fannie Mae, private investors)
  • Knowledge of claim process guidelines and ability to validate claims for accuracy and completeness
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The Company
38,000 Employees
Year Founded: 1960

What We Do

Randstad is a global leader in the HR services industry and a Dutch multinational human resource consulting firm. Founded in 1960 and headquartered in Diemen, Netherlands, it provides outsourcing, staffing, consulting, and workforce solutions. The company connects job seekers with employers across various sectors, including finance, technology, healthcare, and manufacturing, helping people secure rewarding jobs and stay relevant in the ever-changing world of work.

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