Claims and Risk Manager

Posted 8 Days Ago
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Grand Prairie, TX, USA
In-Office
Mid level
Solar • Renewable Energy
Your forward-thinking distribution partner accelerating clean energy.
The Role
Leads the incident-to-claim lifecycle by evaluating liability, severity, and exposure; validating documentation; submitting claims to carriers and TPAs; monitoring active and high-exposure claims; supporting audits and litigation; and improving incident reporting, documentation, and risk controls. Partners with Safety, Regional Risk, field teams, leadership, and external insurance stakeholders to strengthen claim outcomes and ensure compliance.
Summary Generated by Built In
About Us

NorthStar Energy Solutions, a Quanta Services, Inc. (NYSE:PWR) company, is headquartered in Grand Prairie, TX and operates across the Central Southwest part of the United States. We are leaders specializing in transmission lines, distribution lines, substation construction, foundations, storm damage repairs, and electrical contracting.


Joining our team means being part of an organization that values drive and inclusion. We focus on career development and reward excellence, recognizing each team member's unique contributions. We're at the forefront of powering modern life. Discover how your skills and dedication can make a real difference to us.

About this Role

NorthStar Energy Solutions is hiring! The Claims & Risk Manager is responsible for leading NorthStar Energy Solutions’ incident-to-claim lifecycle, working directly with the Safety and Regional Risk teams to assess, manage, and influence claim outcomes. This role applies adjuster-level expertise to evaluate incident severity, determine exposure, and ensure all claims are supported by accurate, thorough, and defensible documentation.

What You'll Do
  • Lead the evaluation of incidents from initial report through claim submission, applying professional judgment to assess liability, severity, and exposure.
  • Partner directly with Safety and Regional Risk teams to ensure incidents are properly investigated, documented, and positioned to support favorable claim outcomes.
  • Review and validate all incident and claim documentation for accuracy, completeness, and defensibility prior to submission.
  • Identify gaps, inconsistencies, and risk factors in reporting; work with field teams to resolve deficiencies and strengthen claim quality.
  • Oversee timely reporting and submission of claims to carriers and TPAs in accordance with policy requirements and deadlines.
  • Monitor active claims for escalation indicators, high-exposure risks, and trends; provide insight and recommendations to Regional Risk leadership.
  • Participate in claim reviews, strategy discussions, and audits, contributing analysis and documentation to support claim outcomes.
  • Maintain organized, audit-ready files to support claims, litigation, and insurance compliance requirements.
  • Drive continuous improvement in incident reporting processes, documentation standards, and risk controls to reduce claim frequency and severity.
What You'll Bring
  • Job Requirements

    • 3+ years of claims handling, insurance adjusting, or risk management experience required.
    • Adjuster experience strongly preferred (carrier, TPA, or self-insured environment).
    • Strong understanding of liability determination, claims lifecycle, and insurance practices.
    • Proven ability to assess risk exposure and influence claim outcomes through investigation and documentation.
    • Strong analytical, investigative, and decision-making skills.
    • High attention to detail with a focus on accuracy and defensibility.
    • Proficiency in Microsoft Excel and claims/document management systems.
    • Strong communication skills with the ability to coordinate across field teams, leadership, and external partners.

    Skills Requirements:

    • Possess critical thinking skills.
    • Able to effectively communicate with others.
    • Ability to communicate in writing.

    Preferred Qualifications

    • Bachelor’s degree in Risk Management, Business, Safety, or related field preferred.
    • Experience supporting or partnering with Safety teams in high-risk industries (construction, utilities, energy) preferred.

What You'll Get

As a Quanta Services employee, we offer a wide range of benefits to fit your needs.

  • 401(k) with immediate matching and vesting
  • Fully comprehensive benefits packages; Medical, Dental, Vision
    • Your choice of PPO, HSA, FSA
  • Short term and long term benefits
  • Employee discounts on consumer goods

Equal Opportunity Employer

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company’s Human Resources department.

Skills Required

  • 3+ years of claims handling, insurance adjusting, or risk management experience
  • Strong understanding of liability determination, claims lifecycle, and insurance practices
  • Experience assessing risk exposure and influencing claim outcomes through investigation and documentation
  • Strong analytical, investigative, and decision-making skills
  • High attention to detail with a focus on accuracy and defensibility
  • Proficiency in Microsoft Excel and claims or document management systems
  • Strong verbal and written communication skills
  • Critical thinking skills
  • Bachelor's degree in Risk Management, Business, Safety, or a related field
  • Adjuster experience in a carrier, third-party administrator, or self-insured environment
  • Experience partnering with Safety teams in construction, utilities, energy, or other high-risk industries
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The Company
HQ: Monterey, California
418 Employees
Year Founded: 2014

What We Do

Ampacity delivers a forward-thinking approach to structural and electrical solutions for clean energy transition projects. From design, kitting, and installation to comprehensive electrical procurement, Ampacity specializes in expert-engineered, field-ready solutions that accelerate project timelines and maximize impact. Made up of more than 400 passionate professionals committed to simplifying complexity across the energy value chain, Ampacity empowers customers to build smarter, faster, and more efficiently­—with the most reliable technology in the industry. Headquartered in California, Ampacity maintains facilities in Mississippi, Kentucky, and Iowa, with offices in Florida, Georgia, and Vermont. Since 2014, Ampacity has delivered nearly nine gigawatts of fully engineered clean energy systems across North America.

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