Chief of Staff

Reposted 5 Days Ago
New York City, NY, USA
Hybrid
120K-140K Annually
Mid level
Healthtech • Information Technology • Productivity • Software
The Role
The Chief of Staff will support the CEO and leadership team, manage stakeholder relationships, build content and communicate data-driven insights, and drive organization within the team. They will also lead special projects and help in recruiting and team culture initiatives.
Summary Generated by Built In

About Duet: Duet is on a mission to transform primary care by empowering nurse practitioners (NPs) to own and operate their practices. By providing NPs with tailored products and services within a supportive setting, Duet is building the nation’s largest network of NP-owned practices, driving better outcomes for patients and communities.

Role Overview

We're hiring a Chief of Staff to work directly with the CEO and leadership team. We’re looking for a high-agency, scrappy operator who wants to own meaningful work from day one and hack solutions in a very fast-moving startup.

You'll spend your time on four areas: driving key external relationships forward, building repeatable content and processes using data and AI, helping the team stay organized and accountable, and picking up special projects that don’t have a clear home.

What You’ll Do

Stakeholder Relationships

  • Track and advance key external relationships, including payors, prospects, and channel partners, making sure follow-ups happen and conversations don't stall

  • Represent Duet directly in calls, emails, and meetings to move things forward without always needing the CEO in the room

  • Own the follow-through on partnership conversations: next steps, open questions, and the ongoing relationship-building that keeps deals progressing

Content, Data, and Communications

  • Build repeatable materials for different audiences — a payor deck reads differently than a partner proposal or a team memo, and you'll know the difference

  • Pull data from our CRM, databases, and internal analytics stack to answer questions and support key decisions

  • Use AI tools to automate repetitive reporting tasks, clean up data outputs, and accelerate the production of analysis and summaries

  • Support the CEO on company updates, customer communications, and external presentations

Operations and Rhythm

  • Own the weekly leadership team meeting: agenda, facilitation, and follow-through on action items

  • Help drive our OKR process each quarter — setting, tracking, and keeping the team accountable

  • Maintain our internal planning calendar: QBRs, offsites, all-hands

Special Projects

  • Lead time-sensitive projects that fall outside any single team's scope

  • Research new opportunities, competitive dynamics, or strategic questions and come back with a clear point of view

  • Support recruiting, team culture initiatives, and other priorities as we continue to grow

What we’re looking for

  • 3–5 years of experience in a high-performance environment — top tier consulting, banking, or an early stage startup (Seed through Series B)

  • Exceptional relationship builder, knowing how to context switch and develop trust

  • Organized and reliable — you track what you commit to and close loops without being asked

  • AI-native in your workflow; you actively use tools like Claude or ChatGPT every day

  • Low ego, high ownership; you're comfortable with unglamorous work

  • Comfortable working with financial data and excel modeling without needing to rely on AI

  • Healthtech experience is a plus, not a requirement

This role is in-office in NYC.

Salary range: $120-140k + equity

Skills Required

  • 3-5 years of experience in a high-performance environment
  • Exceptional relationship builder
  • Organized and reliable
  • AI-native in your workflow
  • Comfortable working with financial data and excel modeling
Am I A Good Fit?
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The Company
9 Employees
Year Founded: 2015

What We Do

Duet is a healthcare technology company focused on bringing exceptional caregivers into the senior home care industry and managing health plan and payor relationships.

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