Chief of Staff

Posted 4 Hours Ago
Hiring Remotely in New York, NY, United States
In-Office or Remote
130K-160K Annually
Mid level
Telehealth • Digital Health & Therapeutics • Behavioral Health
The Role
Chief of Staff supporting the CEO and co-founders, with approximately 80% of the role focused on sales enablement. Responsibilities include building the sales playbook, managing CRM and pipeline reviews, forecasting, preparing customer meeting briefs, mapping healthcare buyers, researching markets and regulations, and creating sales materials. The remaining time involves founder-led special projects and administrative organization. The role is remote in the US with travel to customer meetings and team gatherings.
Summary Generated by Built In

About Vitalic Health

Vitalic Health is closing one of the largest and most expensive gaps in US healthcare: behavioral health care for older adults. We partner with Medicare Advantage plans and ACOs to find members struggling with depression, anxiety and related conditions, and then engage and treat them through our virtual, team-based care model. 

The market is responding. In the past 8 months, we signed three payer and ACO contracts, are on track to  triple revenue over the next 12 months, and closed a seed round that was 30% oversubscribed, led by strategic investor VNS Health. 

The timing matters. CMS has made Depression Screening and Follow-Up (DSF-E) a Medicare Stars measure starting in measurement year 2027. Health plans now have a clear, dated reason to act, and Vitalic is built for exactly this gap.

We are an early-stage, venture-backed, and founder-led company. Our founders are in active conversations with large health plans and provider groups. We need someone who helps turn that momentum into signed deals.

The role

The Chief of Staff is the founders' right hand, with one clear top priority: help us sell. You will spend most of your time making our business development sharper, more disciplined, and better prepared. The rest goes to keeping the company running smoothly so the founders can stay focused on customers.

Title

Chief of Staff

Reports to

CEO

Works closely with

The co-founders and our clinical leadership

Location

Remote (US), with travel to customer meetings and team gatherings

Type

Full-time


 

This is not an executive assistant role. You will own real work, make decisions, and be treated as a partner to the founders.

What you'll do -First 12 mos

Help us sell (about 80% of your time)

  • Build the sales playbook. Write down how we sell: who we target, the steps of a deal, our core story, how we handle common objections, and the materials for each stage. Keep it current as we learn.
  • Run the pipeline. Own our CRM and keep it accurate. Run a weekly pipeline review with the founders. Build a simple, honest forecast we can share with the board.
  • Prepare us for every meeting. Before each important meeting, deliver a short brief: who is in the room, what they care about, what the organization is dealing with, and what we want to walk out with. Afterward, capture notes and make sure follow-ups happen on time.
  • Map the buyers. Health plans and ACOs are large and complex. Figure out who the decision-makers, influencers, and blockers are in each target account (for example, in quality, Stars, behavioral health, care management, and finance), and how to reach them.
  • Research the market. Track target accounts, competitors, and regulatory changes (like DSF-E and Stars rules) so the founders always walk in informed.
  • Build sales materials. Draft proposals, decks, ROI models, and one-pagers with the founders.

Give the founders leverage (about 20% of your time)

  • Own special projects. Take on whatever the founders most need done: a partnership, a hiring push, a new process, a vendor decision.
  • Keep things organized. Manage key administrative work so it never lands on a founder's desk by default.

What success looks like

Timeframe

You will have…

First 30 days

Learned our product, market, and active deals. Cleaned up the CRM and started a weekly pipeline review. Delivered a brief for every significant prospect meeting. 

30-90 days

Built buyer maps for priority accounts, Draft 1st version of Sales Playbook, develop nurture campaign and support for door openers, produce monthly forecast, 2027 conference plan

90-180 days

Draft II of Playbook, Initial time in stage and probability to close tracking report created for all deals in CRM

Who you are

Must have

  • 3-5  years of work , ideally in consulting/banking/start up Experience in a commercial role in an early-stage company: sales operations, business development, strategy consulting with a go-to-market focus, or revenue operations
  • Strong writing and research skills. You can turn a pile of information into a clear one-page brief in an afternoon
  • Comfort with numbers: building a pipeline model, a forecast or a simple ROI case in a spreadsheet
  • Hands-on CRM experience (for example, HubSpot or Salesforce)
  • Sound judgment and discretion. You will see sensitive information about deals, the board and the team
  • A self-starter who is happy in a small, fast-moving company where the job changes as we grow

Nice to have

  • Experience selling to, working at, or consulting for health plans, Medicare Advantage, ACOs or value-based care organizations
  • Familiarity with Medicare Stars, HEDIS or quality programs
  • Experience in an early-stage startup
  • An interest in behavioral health or care for older adults

What we offer

  • A seat next to the founders, with direct exposure to sales, fundraising and the board
  • Meaningful ownership through equity
  • Competitive salary and benefits - $130,000- $160,000
  • A clear path to grow into a senior commercial or operating leadership role 
  • Mission-driven work improving mental health for older adults

How to apply: Send your resume and a short note on why this role fits you to [email protected]


 

Skills Required

  • 3-5 years of professional work experience, ideally in consulting, banking, or a startup
  • Commercial experience in an early-stage company, including sales operations, business development, go-to-market strategy consulting, or revenue operations
  • Strong writing and research skills
  • Ability to build pipeline models, forecasts, or ROI cases in spreadsheets
  • Hands-on CRM experience, such as HubSpot or Salesforce
  • Sound judgment and discretion when handling sensitive information
  • Self-starter comfortable working in a small, fast-moving company
  • Experience selling to, working at, or consulting for health plans, Medicare Advantage, ACOs, or value-based care organizations
  • Familiarity with Medicare Stars, HEDIS, or quality programs
  • Experience in an early-stage startup
  • Interest in behavioral health or care for older adults
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The Company
6 Employees

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