Strategy & Ops Lead

Posted 17 Days Ago
3 Locations
In-Office
170K-220K Annually
Senior level
Information Technology • Software
The Role
Chief of Staff will work with the CEO and Head of Finance & Operations on critical cross-functional projects spanning finance, reporting, fundraising, investor relations, revenue operations, customer support, AI automation, hiring, and HR operations. The role requires independently building scalable dashboards, processes, automations, and workflows while managing multiple priorities in a high-growth startup.
Summary Generated by Built In
Why Kick

Kick is an applied AI company building the first self-driving accounting experience. We've raised $20M from OpenAI, General Catalyst and Google Ventures to help millions of Business Owners and Accountants to automate the boring stuff, so they can focus on what matters most.

About the Role

Kick is growing fast and is planning to soon raise capital to rapidly scale the organization. Our most important problems are cross functional and we need a high-agency problem solver to help us scale. You'll report directly to our Head of Finance & Operations and work directly with our CEO to drive finance, operations and GTM projects to completion with high ownership so they scale to 100X without you.


What You'll Do

This role will primarily be project based, deployed to the most critical projects in the company. Examples include:

  • Optimize our finance tech stack to operate near autonomously (e.g., upgrade billing process, optimize vendor evaluation & payment processes)
  • Drive key reporting efforts (e.g., improved live ARR tracking, margin analyses, projections, etc.)
  • Support fundraising and investor relations, from the model and data room to investor updates
  • Build our RevOps foundation: document the sales process and CRM setup, own funnel reporting, and find what drives conversion as outbound scales
  • Optimize our customer support workflows, improving our agents to deliver best-in-class service
  • Build AI agents and automations that give the team leverage, like surfacing buying signals from LinkedIn and X
  • Run key hires from sourcing to close, including designing work trials
  • Upgrade HR operations, from the tech stack to our first performance management framework
  • Jump on whatever matters most next, with direct visibility into CEO priorities


Ideal Candidate
  • 2–6 years post-grad, with experience in management consulting (MBB preferred), investment banking, and/or as an operator at a high-growth startup.
  • Strong quantiative and modeling skills; builds models from scratch. Fluency in SaaS metrics (ARR, NRR, gross margin) is a plus.
  • Hands-on builder who ships working dashboards, automations and processes on their own
  • Track record of owning ambiguous problems end-to-end and shipping outcomes, not just recommendations
  • AI-native: uses Claude or ChatGPT daily and has built workflows with tools like Clay, n8n, Zapier or Claude Code
  • High agency: runs several projects at once and makes progress without a playbook
  • Clear writer and communicator, credible with the CEO, investors and candidates


Bonus If You Have
  • Worked in venture, growth equity or been an operator at a high-growth startup (Seed to Series B)
  • Experience starting new businesses and/or ventures
  • Is highly proficient in using AI tools (e.g., Claude, etc.)


Location
  • In person Palo Alto, CA or Toronto (Preferred) with in person in NYC for the right candidate
  • Expect regular travel between offices


What We Offer
  • Top-of-market $170,000-$220,000 total compensation + meaningful equity. Final offer depends on location & experience.
  • Employee-friendly equity (QSBS eligible, early exercise, extended exercise)
  • 100% employer paid medical, dental, and vision benefits (employee + dependents)
  • Apple laptop/headset, health/commuter stipends
  • Daily lunch and unlimited Verve coffee

We're building a world-class team of creative thinkers and doers from diverse backgrounds. If you're excited by this role, even if your experience isn't a perfect match, we'd love to hear from you.

Skills Required

  • 3-7 years of post-graduate experience
  • Experience in management consulting, investment banking, or a previous Chief of Staff role
  • Strong financial acumen and ability to build financial models from scratch
  • Understanding of ARR, NRR, gross margin, and revenue recognition
  • Ability to independently build dashboards, automations, and processes
  • Daily proficiency with AI tools such as Claude or ChatGPT
  • Experience building workflows with Clay, n8n, Zapier, or Claude Code
  • Ability to manage multiple projects independently in an ambiguous environment
  • Strong written and verbal communication skills
  • Experience working in venture, growth equity, or a high-growth startup
  • Experience starting new businesses or ventures
  • Highly proficient use of AI tools
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The Company
HQ: Palo Alto, California
33 Employees

What We Do

Kick is self-driving bookkeeping for the modern business owner. Minimize audit risk, put your books on autopilot and watch Kick pay for itself: https://kick.co

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