Chief of Staff - Finance Technology

Posted An Hour Ago
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Jersey City, NJ, USA
Hybrid
Entry level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Serve as Chief of Staff for a finance technology product line by managing operations, strategic initiatives, governance, executive communications, process improvements, and organizational effectiveness. Partner with senior leaders and cross-functional global teams to prioritize deliverables, develop data-driven recommendations, coordinate programs, improve processes, and foster inclusive culture initiatives.
Summary Generated by Built In

Global Finance Technology is seeking a Chief of Staff to join its Chief of Staff & Strategy organization.

Global Finance Technology is part of CT - Corporate Technology within Global Technology and delivers industry-leading technology solutions for the Office of the CFO.

The organization works with modern technologies, including open-source solutions, and offers opportunities for training, professional certifications, and close collaboration with senior leaders and product teams. Within Global Finance Technology, you will have the opportunity to shape your career while helping establish and advance best practices.

The Chief of Staff & Strategy team oversees the business operations and strategic programs that enable Global Finance Technology to deliver world-class products. In this role, you will partner with leaders, product owners, and technologists around the world to develop and execute high-impact strategic initiatives. Key areas of focus include executive communications, data-driven organizational decisions, process and tooling improvements, senior-level governance, and initiatives that foster an inclusive culture.

The successful candidate will be highly motivated and bring technology experience, strong communication and analytical skills, and a demonstrated ability to engage and present effectively with senior leaders. The role also requires the ability to build trusted relationships across all levels of seniority, lines of business, and corporate functions.

Key Responsibilities:

  • Serve as Chief of Staff for the Management Tools Product Line, overseeing day-to-day operations, advancing effective operating strategies, and optimizing team processes in close partnership with organizational leaders.

  • Support leadership in setting priorities, coordinating key deliverables, and driving timely follow-through on strategic and operational commitments.

  • Develop an enterprise-wide perspective on technology capabilities and business processes to identify dependencies, opportunities, and areas for improvement.

  • Apply critical thinking, creativity, communication, and project management expertise to drive meaningful change across the organization.

  • Develop and present data-driven insights, recommendations, and supporting materials to inform executive and stakeholder decisions.

  • Collaborate with leaders and key stakeholders to design and implement initiatives that improve programs, streamline processes, and increase organizational effectiveness.

  • Lead high-priority global initiatives across cross-functional teams, ensuring alignment, accountability, and timely execution.

  • Program-manage critical strategic initiatives identified by the Global Finance Technology leadership team, from planning through execution.

  • Champion globally inclusive cultural initiatives that promote manager excellence, belonging, and equitable opportunities across the organization.

Skills and Qualifications:

  • Bachelor’s degree or equivalent experience; a technical background is preferred.

  • Experience in program management, project management, technology management, consulting, operations, or a combination of these disciplines.

  • Excellent written and verbal communication skills, with the ability to engage, influence, and collaborate effectively with senior leaders.

  • Demonstrated ability to synthesize complex or ambiguous information into clear, compelling content and actionable plans.

  • Strong critical-thinking and creative problem-solving skills, including the ability to identify trends and patterns, conduct root-cause analysis, and apply the appropriate tools to resolve underlying issues.

  • Proven ability to build trusted relationships and productive partnerships across cross-functional teams.

  • Ability to influence, organize, and mobilize colleagues across varying levels of seniority, teams, and functions.

  • Commitment to inclusive, ethical, accountable, and transparent leadership.

  • Motivation to take on increasing leadership responsibility and ownership of complex projects and programs.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Skills Required

  • Bachelor's degree or equivalent experience
  • Experience in program management, project management, technology management, consulting, operations, or a combination of these disciplines
  • Excellent written and verbal communication skills
  • Ability to engage, influence, and collaborate effectively with senior leaders
  • Ability to synthesize complex or ambiguous information into clear content and actionable plans
  • Strong critical-thinking and creative problem-solving skills
  • Ability to identify trends and patterns, conduct root-cause analysis, and resolve underlying issues
  • Ability to build trusted relationships across cross-functional teams
  • Ability to influence, organize, and mobilize colleagues across levels, teams, and functions
  • Commitment to inclusive, ethical, accountable, and transparent leadership
  • Motivation to take on increasing leadership responsibility and ownership of complex projects and programs
  • Technical background

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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