Chief of Staff, CTO

Reposted 5 Hours Ago
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Hiring Remotely in United States
Remote or Hybrid
155K-236K Annually
Expert/Leader
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Coursera recently combined with Udemy, bringing together two mission-driven companies to create one of the world’s most
The Role
Serve as strategic integrator for the CTO, translating company strategy into operating systems, driving cross-functional alignment, overseeing strategic projects, improving planning/governance, and enabling data-driven decision-making to scale the Tech organization and increase leadership effectiveness.
Summary Generated by Built In
About Coursera
Coursera and Udemy are now one company, creating one of the world's most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal moment of change. Read more about the combined company by visiting our blog .
Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to worldclass learning. Coursera partners with leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera's platform innovations - including AI-powered personalized guide and features, like Role Play and Course Builder, and role-based solutions like Skills Tracks - enable instructors, partners, and companies to deliver scalable, personalized, and verified learning. Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers. Coursera is a Delaware public benefit corporation and a B Corp. Coursera recently combined with Udemy to create one of the world's most comprehensive skills development platforms.
Why Join Us
At Coursera, we're looking for inventors, innovators, and lifelong learners ready to shape the future of education. You'll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter.
We're a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones - creating opportunities for teams to do their best work together. Our virtual hiring and onboarding experience makes it easy to join us and start making an impact from anywhere. If you're ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below.
Job Overview:
We are looking for a Chief of Staff to join our team and serve as a strategic integrator for the Chief Technology Officer, operating across a major function or business domain to connect strategy and execution. This role ensures that the Tech organization scales effectively, translating company strategy into a cohesive operating system that drives alignment, accountability, and results across multiple teams.
At Coursera, we're evolving how we operate to enable sustained growth and agility. The Chief of Staff plays a central role in that evolution, designing and improving the frameworks that underpin performance, including planning, governance, decision-making, and resource allocation. Operating at the intersection of strategy and operations, this role enables the executive and leadership team to deliver Coursera's goals with greater clarity, speed, and discipline.
Objectives of this role:
  • Translate company strategy into functional operating systems that connect priorities, plans, and execution across teams
  • Drive cross-functional alignment within and adjacent to the Tech organization, ensuring shared accountability for results
  • Design and evolve frameworks that bring structure, discipline, and visibility to planning, goal-setting, and performance tracking
  • Enable high-quality decision-making through data, narratives, and governance models that clarify tradeoffs and resource allocation
  • Ensure organizational readiness and adaptability, balancing scale with speed as Coursera continues to evolve
  • Strengthen the leadership system within the Tech org, increasing focus, follow-through, and clarity across teams

Responsibilities:
  • Manage and continuously improve the CTO Org operating rhythm, including timely review and action of key performance indicators (KPIs)
  • Partner with executive-enabling function - People, Finance, Administration - to drive CTO's strategic change and improvement initiatives org-wide
  • Drive the strategic and operational planning system for the CTO organization, defining and continuously improving processes that enable the CTO to effectively and efficiently manage their large team with ongoing visibility into results and impact
  • Oversee a portfolio of strategic projects, structuring and driving to completion complex, ambiguous initiatives, steering large, cross-functional projects, and building consensus with senior leadership across the organization
  • Lead employee engagement strategy, in collaboration with People Business Partner, crafting initiatives that foster a positive, inclusive, and dynamic work environment. Plan and execute internal communications within the team, ensuring that all team members are informed, aligned, and motivated
  • Create cross-functional connections between the principal's org and adjacent functions to accelerate decision-making and remove friction
  • Facilitate strategic meetings, ensuring alignment and clarity on objectives, and drive follow-through on action items. Represent the CTO in certain cross-functional meetings and projects, advocating for their priorities and ensuring alignment with overall company strategy
  • Build and develop relationships with the CTO's direct reports and other individuals in critical roles - providing an unbiased ear - to understand the need and opportunities in existing ways of working and helping define new strategies to address

Required Qualifications:
  • 12-15 years in a business or executive management role
  • In-depth experience driving results in an Engineering organization
  • Extremely versatile, dedicated to efficient productivity
  • Experience defining, planning, and driving top-level strategic initiatives
  • Excellent communicator in written and verbal form
  • Demonstrated experience organizing and directing multiple teams and departments
  • Proven track record of data-driven approach to complex decision-making

Preferred Qualifications:
  • Master's degree in Business Administration or similar field
  • Experience with data analysis
  • Experience with budget management
  • Consulting experience with a focus on operations management
  • Proven success in a project management role
  • Nimble business mind with a focus on developing creative solutions
  • Strong project reporting skills, with a focus on interdepartmental communication

Compensation:
This role is available in the following US Pay Zones:
US Zone 1: $188,480 - $235,600
US Zone 2: $180,120 - $225,150
US Zone 3: $167,200 - $209,000
US Zone 4: $155,420 - $194,275
At Coursera, we offer competitive, zone-based pay aligned to your location, experience, and role level across four U.S. pay zones. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are.
US Pay Zones:
  • US-Z1: Bay Area
  • US-Z2: NYC and Seattle Metro
  • US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
  • US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI

Posting Date: 7/31/2026
Application Window:
We anticipate the application window will be open until 8/28/2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window.
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For more information about how Coursera collects and uses your personal information, please see our Global Applicant Privacy Notice .
To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page.
If you encounter suspicious recruitment activity, please report it via our Fraudulent Activity Submission Form.
Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at [email protected].

Skills Required

  • 12-15 years in a business or executive management role
  • In-depth experience driving results in an Engineering organization
  • Extremely versatile, dedicated to efficient productivity
  • Experience defining, planning, and driving top-level strategic initiatives
  • Excellent communicator in written and verbal form
  • Demonstrated experience organizing and directing multiple teams and departments
  • Proven track record of data-driven approach to complex decision-making
  • Master's degree in Business Administration or similar field
  • Experience with data analysis
  • Experience with budget management
  • Consulting experience with a focus on operations management
  • Proven success in a project management role
  • Nimble business mind with a focus on developing creative solutions
  • Strong project reporting skills, with a focus on interdepartmental communication

What the Team is Saying

Nicole
Cyndia
Ned
Yukie
Stephen
Wynne
Cyndia Chambers
Kate Houlihan
Madhavi Bhasin
Kate Houlihan
Kerem Daldal
Dearbhlá McCormack
Kate Houlihan
Karen Fascenda
Kerem Daldal
Karen Fascenda
Luiz Gonzaga dos Santos Filho
Rajesh Ramachandran
Jyotika Pruthi
Sonam Raheja
Sonam Raheja
Jyotika Pruthi

Coursera + Udemy Compensation & Benefits Highlights

  • Parental & Family Support Parental leave includes 12 weeks at 100% pay in the U.S., alongside a lifetime $25,000 reimbursement for fertility, adoption, and surrogacy, with support via Maven and caregiving tools. These programs signal broad, inclusive coverage for many paths to parenthood.
  • Healthcare Strength Medical coverage includes multiple plan options (PPO/HDHP/HMO) plus dental and vision, complemented by mental-health resources through Modern Health and Headspace. Additional features like travel support for out-of-state care and strong plan choices reinforce comprehensive coverage.
  • Leave & Time Off Breadth Time off is presented as flexible or “unlimited” PTO for U.S. salaried employees, with meeting‑free learning days and an ease‑back program for new parents. This breadth provides latitude to rest, learn, and manage family transitions.

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The Company
HQ: San Francisco, CA
1,500 Employees
Year Founded: 2010

What We Do

About Coursera: Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. Coursera partners with leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations — including AI-powered personalized guide and features, like Role Play and Course Builder, and role-based solutions like Skills Tracks — enable instructors, partners, and companies to deliver scalable, personalized, and verified learning. About Udemy: Udemy is an AI-powered skills acceleration platform transforming how companies and individuals across the world build the capabilities needed to thrive in a rapidly evolving workplace. By combining on-demand, multi-language content with real-time innovation, Udemy delivers personalized experiences that empower organizations to scale workforce development and help individuals build the technical, business, and soft skills most relevant to their careers.

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Coursera + Udemy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We offer hybrid work schedules and hybrid working so our people can make work fit their unique needs.

Typical time on-site: 2 days a week
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