Description:
We are looking for an energetic, detail-oriented, and highly motivated individual to join our Casino Communication and Promo team.
If you are passionate about online casino games and enjoy managing structured communication and coordination processes, this role is a great fit for you!
Responsibilities:
- Communicate with casino game providers mainly based on tasks received internally from partners or company staff
- Request and coordinate new provider configuration settings, ensuring timely and accurate execution by the internal configuration team
- Follow up with providers to clarify questions, provide updates, or resolve operational matters reflected in Jira tasks
- Monitor and respond to incoming emails from providers and internal departments, taking necessary actions and providing timely feedback
- Ensure all provider-related communications and updates are accurately logged and tracked in ticketing system
- Collaborate closely with internal teams to support smooth operations and maintain effective cross-departmental communication
Requirements:
- Fluency in Armenian and English (written and spoken)
- Good knowledge of Russian
- Strong reporting and analytical skills
- Excellent interpersonal and communication abilities
- Ability to prioritize, multi-task, and manage tasks efficiently in a fast-paced environment
- Exceptional attention to detail and strong memory retention
- High sense of responsibility, ownership, and accuracy
- Excellent time management and negotiation skills
- Strong teamwork mindset and proactive approach to problem-solving
Top Skills
What We Do
Digitain is an industry-leading iGaming software provider with cutting-edge solutions, catering to the online, mobile, and land-based sectors. With a proven track record of excellence, we offer our partners a world-class Sportsbook, the most reputable, trustworthy and feature-rich iGaming Platform, a comprehensive payment gateway - Paydrom, Virtual Sports, and more. Whether our partners prefer a Turnkey solution or seamless API integration, our comprehensive offerings empower them to deliver exceptional experiences to their customers.
At Digitain, we prioritize innovation, superior technology, and agile development methodologies. We are committed to delivering creative, cost-effective, and customized solutions that precisely meet the unique needs of our partners.
Our industry recognition includes prestigious awards from International Gaming Awards, SiGMA Awards, SBC Awards, EGR B2B Awards, and much more.
Digitain (MT) Limited, is a company registered in Malta with registration number C 87254 and having its registered address at Dragonara Business Centre, 5th floor, Dragonara Road, SAINT JULIANS, STJ3141 Malta.
Digitain (MT) Limited is licensed and regulated by the Malta Gaming Authority under a Critical gaming supply license MGA/B2B/592/2018 Issued on the 29th of January 2020.
18+ | https://www.begambleaware.org/ | Please Gamble Responsibly
